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Bug 632496 - Evolution does not find my configured email account anymore
Evolution does not find my configured email account anymore
Status: RESOLVED INVALID
Product: evolution
Classification: Applications
Component: general
2.28.x (obsolete)
Other Linux
: Normal normal
: ---
Assigned To: Evolution Shell Maintainers Team
Evolution QA team
Depends on:
Blocks:
 
 
Reported: 2010-10-18 19:08 UTC by Gheorghe Marinca
Modified: 2010-11-30 17:39 UTC
See Also:
GNOME target: ---
GNOME version: ---



Description Gheorghe Marinca 2010-10-18 19:08:14 UTC
This started in forums: http://ubuntuforums.org/showthread.php?p=9992187&posted=1#post9992187

I had configured a gmail account in evolution and used it successfully until recently when after a restart evolution asks me again to configure an email (Evolution setup assistant wizard) again.

I already have my email configured but something must be preventing evolution to find my email account. What can I do to recover all that ? 

My .evolution/mail folder still has all the data for example (got there some hundreds MB still). and I also have there other folders: addressbook, calendar..etc

~$ evolution
RSS Plugin enabled (evolution 2.28, evolution-rss 0.2.0)
** (evolution:8473): DEBUG: mailto URL command: evolution %s
** (evolution:8473): DEBUG: mailto URL program: evolution


Run evolution with logging like this: CAMEL_DEBUG=all evolution >& evo.log
I pasted the output to pastebin:
http://paste.ubuntu.com/515806/

At some point I've un-installed also RSS plugin in hope that could help me get started. I just want to have my email again, don't want to loose all that data. Is there a workaround ? Tnx. 

I provide additional info if required
Comment 1 André Klapper 2010-10-18 21:37:20 UTC
If you open the terminal and enter the command
gconftool-2 --get /apps/evolution/mail/accounts
is there some output?
Comment 2 Gheorghe Marinca 2010-10-19 15:06:01 UTC
(In reply to comment #1)
> If you open the terminal and enter the command
> gconftool-2 --get /apps/evolution/mail/accounts
> is there some output?

the replay is this:
~$ gconftool-2 --get /apps/evolution/mail/accounts
[]

So I guess this is an empty list, isn't it ?
Comment 3 André Klapper 2010-10-19 15:13:35 UTC
Yupp, no accounts existing.
If it was a GMail IMAP account I would back up .evolution/mail and just recreate the account when starting evolution...
Comment 4 Gheorghe Marinca 2010-10-19 17:42:58 UTC
backed up all my .evolution folder (including there contacts, calendar also) and afterwards copied all that data back to .evolution folder after re-creating my gmail IMAP account.

Backing up was a good thing to do because all my data was wiped by the evolution account wizard. Is that supposed to happen ? My contacts (couch db), calendar info, mail was lost at account wizard step
Comment 5 Matthew Barnes 2010-10-19 19:16:32 UTC
Please read for future reference:
http://live.gnome.org/Evolution/FAQ#How_can_I_completely_backup_evolution.3F

I don't really see a servicable bug here.
Comment 6 Gheorghe Marinca 2010-10-19 19:40:20 UTC
thank to you all
Comment 7 Gheorghe Marinca 2010-11-30 17:39:58 UTC
just wanted to let you know that same issue appeared again. I've lost my configured account once again. That happed after I filled my HDD space. I think the same thing happend in origin case also. There must be something wrong about this.