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Bug 226112 - I can't send mail.. First couple seem to work fine & then get messed up.
I can't send mail.. First couple seem to work fine & then get messed up.
Status: VERIFIED INCOMPLETE
Product: evolution
Classification: Applications
Component: Mailer
pre-1.5 (obsolete)
Other All
: Normal major
: ---
Assigned To: Jeffrey Stedfast
Evolution QA team
: 226884 (view as bug list)
Depends on:
Blocks:
 
 
Reported: 2002-06-11 17:36 UTC by Mike Gifford
Modified: 2009-08-15 18:40 UTC
See Also:
GNOME target: ---
GNOME version: ---


Attachments
tethereal logs durring a crashed email.. (4.22 KB, text/plain)
2002-06-21 15:00 UTC, Mike Gifford
Details

Description Mike Gifford 2002-06-11 17:36:27 UTC
Description of Problem:
http://lists.ximian.com/archives/public/evolution/2002-June/019221.html

Steps to reproduce the problem:
1. Load up evolution
2. send mail/reply to mail
3. 

Actual Results:
Sits at sending mail 0% for hours

Expected Results:
Sending the mail

How often does this happen? 
Every time

Additional Information:

where do I put an attachment?

RH 7.2 actually, but your form doesn't allow it..

Mike
Comment 1 Gerardo Marin 2002-06-11 17:53:06 UTC
Please attach it here (create new attachment, just below).
Comment 2 Gerardo Marin 2002-06-11 17:54:27 UTC

*** This bug has been marked as a duplicate of 226113 ***
Comment 3 Mike Gifford 2002-06-21 15:00:22 UTC
Created attachment 41310 [details]
tethereal logs durring a crashed email..
Comment 4 Mike Gifford 2002-06-21 15:03:04 UTC
On Thu, 2002-06-20 at 10:37, Not Zed wrote: 
> On Thu, 2002-06-20 at 22:26, Mike Gifford wrote:
> > I'm still having a heck of a lot of trouble sending mail with
evolution.. 
> > I've added the mozilla path:
> > /usr/lib/mozilla-1.0.0
> > here:
> > /etc/ld.so.conf
> > I start it using:
> > env LD_LIBRARY_PATH=${LD_LIBRARY_PATH}:/usr/lib/mozilla-1.0.0
evolution
> > When evolution stalls sending messages I
> > killev
> > oaf-slay
> > to regain some control over it..
> > It then sends one or two messages (perhaps more) and then just
stops sending 
> > them out again..
> Does it leave any tasks running (little things down the button of the
> screen)?  Any errors?
Nothing much..  There are two boxes..  On the left it says 'SENDING
"[WHATEVER MY MESSGE TITLE IS" (...)' and on the right it says 'Sending
message (0% complete)' 

> > This mail problem is becoming very dangerous to my work..  I can't
remember 
> > half the time if I've sent a message or not as I'm never certain
that it is 
> > going to go..  I've also lost data multiple times as when I cancel
the send 
> > when it is stalled I can regain some but not all of the
information at the time 
> > that I pressed submit..
> What do you mean by this?  The editor pops back up with missing
> information??
Usually after 5 or so minutes a message will bounce back up to the
screen with an error if it hasn't been sent..  

Error while 'Sending "RE: Proposal"': 
DATA response error: message termination: Service not available, closing
transmission channel: mail not sent 

However that isn't where the loss of data is occurring..  I'm loosing
data as I have to exit from evolution (interrupting the send - as it
just isn't going anywhere).  When I boot back up Evolution is smart
enough to know that it hasn't sent the messages, but I'm not sure
exactly where it pulls out the last saved version from..  It certainly
isn't from when I press send (though it is pretty close to then)..  So I
end up having to rewrite a paragraph a few times if I'm not so lucky.. 
(keeps getting shorter each time).. 
Comment 5 Mike Gifford 2002-06-24 14:40:24 UTC
Hello,

This is a new error report after using the camel:

sending : EHLO [192.168.1.21]
received: 250-tomts25-srv.bellnexx.net
received: 250-HELP
received: 250-PIPELINING
received: 250-DSN
received: 250-8BITMIME
This server supports 8bit MIME
received: 250 SIZE 10485760
sending : MAIL FROM: <mike@openconpt.ca>
received: 250 Sender <mike@openconpt.ca> Ok
sending : RCPT TO: <jillybean150@hmail.com>
EBook-Message: Use score for "jillean150@hotmail.com" is now 3.00000
received: 250 Recipient <jillybean0@hotmail.com> Ok
sending : DATA
received: 354 Ok Send data ending th <CRLF>.<CRLF>
sending : \r\n.\r\n

...
I'm still waiting for some other useful info, but so far haven't
gotten any.

It then checked the server for mail and then reported an error
...

received: +OK POP3 calcutta1.flora.ca v2000.70rh server ready
sending : CAPA
received: +OK Capability list follows:
received: TOP
received: LOGIN-DELAY 180
received: UIDL
received: STLS
received: USER
received: SASL LOGIN
received: .
sending : USER mike-pop
received: +OK User name accepted, password please
sending : PASS xxxx
received: +OK Mailbox open, 0 messages
sending : STAT
received: +OK 0 0
sending : QUIT
received: +OK Sayonara
received: 421 tomts25-srv.bellnexxia.net Lost connection to
[64.230.112.225]
sending : QUIT

...
The error message was:
Error while 'Sending "RE: For Mom"; 
DATA response error: message termination: Service not available,
closing transmission channel: mail not sent.

Comment 6 Jeffrey Stedfast 2002-06-24 18:22:39 UTC
looks like a server error... instead of returning success when we send
that \r\n.\r\n, it just fails.
Comment 7 Mike Gifford 2002-06-24 19:56:16 UTC
I hear you that it is likely something messed up with their SMTP server.

However, there are 60,000+ users using this SMTP server and I've
talked to lots of their techies in the last two weeks.  No similar
reports of problems have been reported.  They have no known problems
that they know of or that interrupt the use of all of the users
sending out in a windows platform...

Also, there needs to be a better way to deal with smtp errors than
evolution presently manages.  If it doesn't succeed sending it should
at some point time out and try again..  

Finally a related point - evolution should save messages that are
being edited every minute (like you do) AND also when it is sent (in
case the sent fails and bugs up evolution)..  this way I wouldn't be
loosing the last minute of my email every time this happens.

Mike

ps.  Really like evolution & Ximian..  This is the first major problem
I've had since I started using it..  Wanted to support it and thus
became a Red Carpet Express member..  I'm thinking of dropping my ISP,
but don't think this should be required to use evolution.
Comment 8 Jeffrey Stedfast 2002-06-24 19:58:46 UTC
*** bug 226884 has been marked as a duplicate of this bug. ***
Comment 9 Jeffrey Stedfast 2002-07-05 20:54:40 UTC
messages are now first queued in Outbox before they get passed off to
SMTP.

that should cover parts 2 and 3 of your last argument. I continue to
believe that point 1 is a server bug and not related to Evolution. But
I can't tell for sure without some more info.


tcpdump -s 1520 -w log

that might help
Comment 10 Mike Gifford 2002-07-05 20:58:35 UTC
Believe you're right about it being a server problems..  Thanks for
looking at 2 & 3 for me.

Mike