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Bug 795071 - new account entry screen keeps on disappearing and coming back
new account entry screen keeps on disappearing and coming back
Status: RESOLVED OBSOLETE
Product: GnuCash
Classification: Other
Component: User Interface General
3.1
Other Windows
: Normal normal
: future
Assigned To: gnucash-ui-maint
gnucash-ui-maint
Depends on:
Blocks:
 
 
Reported: 2018-04-08 11:02 UTC by Wm
Modified: 2018-06-30 00:07 UTC
See Also:
GNOME target: ---
GNOME version: ---



Description Wm 2018-04-08 11:02:33 UTC
using either
Actions / New account
OR
Right click / New account

the New account entry window appears and then after a second or two disappears.  You have to click on it somewhere to make it stay there so you can enter the details of the new account.

I think it is something to do with where the mouse pointer is when the window appears on the screen /focus ?
Comment 1 John Ralls 2018-04-08 19:58:57 UTC
I'm not able to reproduce this. Does it happen on your Mac too?
Comment 2 Wm 2018-04-09 09:31:20 UTC
I don't have a Mac, I've just started building 3.0 on Linux in case it helps me describe this better.

This also happens with 

Tools / Price database
Tools / Security editor
File / Properties

you should get the idea

The subsidiary window isn't actually disappearing (I had the main gnc window full screen before) it is moving behind and in front of the main window, i.e. the focus is changing between the (virtual?) gnc windows.  So if you have a larger screen and the windows weren't substantially overlapping or obscuring each other you probably wouldn't notice it.

If we get stuck describing this I can make some screen shots.
Comment 3 Geert Janssens 2018-04-28 15:01:48 UTC
Do you have some autofocus (focus-follows-mousepointer or something like that) feature enabled on your windows box ?
Comment 4 Wm 2018-04-29 11:25:21 UTC
No autofocus, etc.  I think this will end up as a dup of 794853 or certainly likely to be related to it and fixed if that gets fixed

screen shots don't help as they don't show the "windows" (or whatever they are called now) switching of their own accord.

I've got hold of a screen recorder prog and I'm trying to get a short video of this happening without giving too much personal finance info away, screen shots are easy to edit, video not so easy ... for me at least.
Comment 5 Wm 2018-05-03 12:33:26 UTC
Help.

I've made some videos of this happening but they are bigger than the 3600KB limit allowed for upload.  The smallest file size is 15600KB or so for 1m23s of screen action.

I am getting tired of fucking about with video recordings, it is not my skill.
Comment 6 Wm 2018-05-03 12:57:04 UTC
Just for amusement, in case I was going nuts I checked for other files around 3600KB in size, one that showed up was a credit card agreement .pdf.  Am I really expected to make a screen recording of a problem fit into less bytes than a CC wording ?

May I just e-mail them to someone ?

Seriously, 3600KB isn't what it used to be :(
Comment 7 Geert Janssens 2018-05-03 13:37:31 UTC
Can you put it up in some public storage like dropbox or google drive ? That way several developers can download it.

Alternatively you can also send it to me in private. My mailserver accepts larger files. You can find my address by hovering over my name in one of the earlier comments.
Comment 8 Wm 2018-05-03 14:47:16 UTC
I'm not sure I understand this.  Isn't there meant to be a common place for us to  put things relevant to the project ?

Why is my personal space exposure required ?
Comment 9 Geert Janssens 2018-05-09 14:20:28 UTC
Exposure of your personal space is not required. I was trying to offer you options that would lower the barrier for you.

The common place we currently have is this bugzilla instance. However as you experienced it doesn't allow to update big files and none of the gnucash devs has sufficient privileges to change that. It's managed by the gnome admins.

If you want a common place you can try youtube or vimeo or any other online video hosting service.
Comment 10 John Ralls 2018-06-30 00:07:41 UTC
GnuCash bug tracking has moved to a new Bugzilla host. The new URL for this bug is https://bugs.gnucash.org/show_bug.cgi?id=795071. Please continue processing the bug there and please update any external references or bookmarks.