GNOME Bugzilla – Bug 782842
Notification appears but mail is not received
Last modified: 2017-05-29 21:56:31 UTC
After Evolution is opened for some time and a message is received (IMAP account), a notification is displayed. However the message is NOT present in the folder - when you click on Inbox folder, the notification appears again, but no message is received. When you click on a different folder and then back on Inbox, the notification will be displayed again, but the message is still not there. This can probably go on forever. Closing Evolution and opening it after a short while allows the message to be properly received (with yet another notification popup).
Thanks for a bug report. Where is that notification coming from, please? I do not think the built-in notification can do that. Could you verify that the IMAP's account has set both Trash and Junk folders as real folders on the server in the Defaults tab of the account Properties, please? If it does, then you might face a variant of bug #782096.
> Thanks for a bug report. Where is that notification coming from, please? I do not think the built-in notification can do that. I'm no expert here, so I don't have a "solid" answer - I'm talking about a rectangular box which appears near the top of the main monitor, I guess this is part of GNOME notification system. The box reads "New email in Evolution" and in the line below there's some info about the e-mail which was received. > Could you verify that the IMAP's account has set both Trash and Junk folders as real folders on the server in the Defaults tab of the account Properties, please? If it does, then you might face a variant of bug #782096. All folders are set to "real" ones on the server. The issue here is that I have the same setting for all my 4 IMAP accounts, but the problem (most likely) affects only one of them, which happens to be the only one which has some filtering. In all 3 other accounts I have no filtering and no subfolders (except "standard" Gmail subfolders in 2 of them). If the issue you mentioned is fixed in the repo I may try to build evolution myself and see whether this behaviour is gone.
Important correction of my comment above - I got a bit confused by reading both my bug reports and then replying to this one, when I was partially thinking about the other one (782844) (; The issue with notification appearing and no message being actually available affects _ALL_ my IMAP accounts (which use real server folders), not only the ones with filtering. Sorry for confusion.
OK - this one seems to be really related to bug 782096. After I applied this patch - https://git.gnome.org/browse/evolution-data-server/commit/?id=8852b13 - the problem with notifications no longer appears. Thanks for your support on that!
*** This bug has been marked as a duplicate of bug 782096 ***
Nice, thanks for testing it.