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Bug 755147 - [Yahoo] Geary does not download some mails although message counter increases
[Yahoo] Geary does not download some mails although message counter increases
Status: RESOLVED DUPLICATE of bug 713910
Product: geary
Classification: Other
Component: engine
0.10.x
Other Linux
: Normal normal
: 0.14.0
Assigned To: Geary Maintainers
Geary Maintainers
: 766463 (view as bug list)
Depends on:
Blocks:
 
 
Reported: 2015-09-17 08:48 UTC by freddi34
Modified: 2018-07-11 12:53 UTC
See Also:
GNOME target: ---
GNOME version: ---


Description freddi34 2015-09-17 08:48:03 UTC 
When starting Geary, it detects new emails in the inbox and increases the message counter, but those new mails never appear in the message list, and as such I cannot click and read them.
When I visit the webmail portal in a browser, I see the new messages, and after reading them geary's message counter also decreases.

version: 201509101616~0.10.0+1859~ubuntu15.04.1

It is probably the same as invalid bug #713485 (geary 0.4.0). Switching folders does not make a difference, and contrary to #748548, the messages don't show up after restarting geary. The messages either have no or only very small attachments (42kB).
Comment 1 xavier 2016-03-04 02:49:10 UTC 
I have also been experiencing this issue (where the counter will show new mail, but when I go to the folder, there are no new messages).

One workaround that I find myself doing frequently is closing geary with a 'killall geary', then reopening the application. This usually loads the new mail.
Comment 2 Michael Gratton 2016-12-20 13:52:29 UTC 
Hey, thanks for reporting this bug.

freddi34: I assume you are using Yahoo mail?

xavier: Are you also using Yahoo or some other server?
Comment 3 Michael Gratton 2016-12-20 13:53:21 UTC 
*** Bug 766463 has been marked as a duplicate of this bug. ***
Comment 4 xavier 2016-12-26 01:57:40 UTC 
Michael: I cannot remember if this behavior was isolated to my Yahoo account, or if it  also occurred with Gmail and Bluehost.
Comment 5 Michael Gratton 2017-02-07 14:10:00 UTC 
Mass-reassigning bugs that won't make 0.12.
Comment 6 matt.blasco 2017-08-17 16:15:06 UTC 
I am also experiencing this issue, but only with Exchange 2013 accounts over IMAP.  My Gmail and iRedMail accounts work do not have this issue.
Comment 7 Michael Gratton 2018-06-26 04:48:08 UTC 
Bump tickets to 0.14 that aren't going to make 0.13.
Comment 8 Michael Gratton 2018-07-11 12:53:19 UTC 
Hi all, this sounds like Bug 713910 - i.e. the unread message count changes at startup, but it's actually the count that is wrong, not that messages are missing.

As such, I'm going to mark this as a duplicate of that bug, but if you can demonstrate otherwise (e.g. by opening your mail with a different app when this happens, and confirming there are indeed missing messages), then please feel free to re-open this or file a new bug. Cheers.

*** This bug has been marked as a duplicate of bug 713910 ***