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Bug 721913 - Fetch Rate crashes application
Fetch Rate crashes application
Status: RESOLVED FIXED
Product: GnuCash
Classification: Other
Component: Currency and Commodity
2.6.0
Other Windows
: Normal major
: ---
Assigned To: gnucash-core-maint
gnucash-core-maint
Depends on:
Blocks:
 
 
Reported: 2014-01-10 07:28 UTC by Kaliet
Modified: 2018-06-29 23:24 UTC
See Also:
GNOME target: ---
GNOME version: ---


Description Kaliet 2014-01-10 07:28:30 UTC 
When I open the Edit Exchange rate and press the 'Fetch Rate' button, my entire Gnucash application crashes (application terminates abruptly).
I am currently running Windows 8 Pro with 16 Gb RAM.
I don't find the TraceFile as written in http://wiki.gnucash.org/wiki/Tracefile
and I don't know how to give you the StackTrace either.
Comment 1 John Ralls 2014-01-10 14:49:33 UTC 
Is online quote retrieval (aka Finance::Quote) installed?
Comment 2 Kaliet 2014-01-10 19:25:00 UTC 
I don't remember installing it. How I can I confirm that?
In the previous Gnucash version 2.4.13, I didn't experience fatal crash when pressing the 'Fetch Rate'. Either the button was working or it did nothing in the older version.
Comment 3 Frank H. Ellenberger 2014-01-10 21:20:21 UTC 
see http://wiki.gnucash.org/wiki/Windows#Finance::Quote and
http://wiki.gnucash.org/wiki/FAQ#Q:_How_do_I_fix_a_system_error_when_getting_stock_quotes.3F .

You should get a command line, by running cmd.exe
Comment 4 Kaliet 2014-01-11 07:25:23 UTC 
After running "Install Online Price Retrieval" 'Fetch Rate' no longer crashes the application.
IMHO I think this crash can be avoided by a popup window saying user should install the online price retrieval.
Thank you for the help.
Comment 5 John Ralls 2014-01-11 19:01:35 UTC 
Or better yet, the button should be disabled if F::Q isn't available. It certainly shouldn't crash.
Comment 6 Frank H. Ellenberger 2014-01-11 22:22:25 UTC 
Ideally with a tool tip "You need to install Finance::Quote to use this button."
Comment 7 John Ralls 2014-01-12 00:06:39 UTC 
(In reply to comment #6)
> Ideally with a tool tip "You need to install Finance::Quote to use this
> button."

Of course.
Comment 8 John Ralls 2014-01-20 18:56:11 UTC 
r23270.
Comment 9 John Ralls 2018-06-29 23:24:24 UTC 
GnuCash bug tracking has moved to a new Bugzilla host. This bug has been copied to https://bugs.gnucash.org/show_bug.cgi?id=721913. Please update any external references or bookmarks.