After an evaluation, GNOME has moved from Bugzilla to GitLab. Learn more about GitLab.
No new issues can be reported in GNOME Bugzilla anymore.
To report an issue in a GNOME project, go to GNOME GitLab.
Do not go to GNOME Gitlab for: Bluefish, Doxygen, GnuCash, GStreamer, java-gnome, LDTP, NetworkManager, Tomboy.
Bug 709742 - Gnome-software wrongly reports system is up to date
Gnome-software wrongly reports system is up to date
Status: RESOLVED NOTABUG
Product: gnome-software
Classification: Applications
Component: General
3.10.x
Other Linux
: Normal normal
: ---
Assigned To: GNOME Software maintainer(s)
GNOME Software maintainer(s)
Depends on:
Blocks:
 
 
Reported: 2013-10-09 15:22 UTC by Ryan Lerch
Modified: 2014-01-30 22:09 UTC
See Also:
GNOME target: ---
GNOME version: ---


Attachments
screenshot from VM - 2 software tools report different status regarding to update availability (334.64 KB, image/png)
2013-10-09 15:22 UTC, Ryan Lerch
Details

Description Ryan Lerch 2013-10-09 15:22:16 UTC
Created attachment 256823 [details]
 screenshot from VM - 2 software tools report different status regarding to update availability

Previously reported in Fedora
https://bugzilla.redhat.com/show_bug.cgi?id=1017137

---------------------------------------------------------------------

Zdenek Chmelar 2013-10-09 06:07:43 EDT filed:

screenshot from VM - 2 software tools report different status regarding to update availability

Description of problem:
Gnome-software shows 'Software is up to date' even if new packages are available and offered for an update in software update application.

Version-Release number of selected component (if applicable):
gnome-software-3.10.0-1.fc20.x86_64

How reproducible:
Always

Steps to Reproduce:
1. Open Gnome-software
2. Jump on tab 'Updates'
3. User see message about upated system
4. Open software update tool and let it load - new packages are available for download and installation

Actual results:
Software tool shows updated system even if new packages are available for download

Expected results:
show list of packages available for installation, if applicable.

Additional info:
Available packages were listed in one of previous gnome-software versions (do not remember which version worked for the last time) but it does not work with actual version.
Please see screenshot for exact problem description
Comment 1 Matthias Clasen 2013-10-11 00:22:39 UTC
The two tools actually display different things.

gpk-update-viewer shows if there are updates in the repositories

gnome-software shows if an offline update has been completely downloaded and prepared and is ready to install
Comment 2 Matthias Clasen 2013-10-11 00:23:01 UTC
So I'd tend to say: not a bug
Comment 3 Ryan Lerch 2013-10-11 20:34:24 UTC
Even if the time while downloading is out of sync, I have encountered issues where gnome-software has told me that there have been updates available, i didnt do anything about it, and when i went back to gnome-software it told me that everything was up-to-date.
Comment 4 Zdenek Chmelar 2013-11-01 11:19:39 UTC
I understand the point explained by Matthias. On the other hand, as gnome-software will be the main and only tool for package manipulation (install, remove, update or even upgrade) in Gnome, I would prefer to have some possibility to check available packages now and not when gnome-software tool offers it (like button 'Check Now' for example).
I use gnome-software for couple of weeks (even months) now and I do not remember when I was told about available packages in gnome-software for the last time. I have to use command line for updates each time.
Well I propose to add 'check now' feature (e.g. button on the 'Updates' tab)
Comment 5 Sitsofe Wheeler 2013-12-21 10:04:05 UTC
I've just stumbled across this too. On Fedora 20 yum knows there are updates but gnome-software does not. The question becomes how do I force gnome-software to check for updates? At the moment it is not straightforward to find out the answer.

Poking around at the command line, I see that there is a gpk-prefs program which does not seem to be linked to from the launcher, gnome-software or gnome-control-center. Within it there is a Check Now button but it does not seem to do anything.

If someone would be kind enough to reopen this bug I would have two suggestions:
1. Make gpk-prefs part of gnome-control-centre.
2. Add a menu item to gpk-prefs in gnome-software.
3. Make gpk-prefs "Update Now" show feedback.
4. Somehow let a search for the word updates find gnome-software .
5. Make it clear that gnome-software can update all programs not just the GUI ones it chooses to display.