After an evaluation, GNOME has moved from Bugzilla to GitLab. Learn more about GitLab.
No new issues can be reported in GNOME Bugzilla anymore.
To report an issue in a GNOME project, go to GNOME GitLab.
Do not go to GNOME Gitlab for: Bluefish, Doxygen, GnuCash, GStreamer, java-gnome, LDTP, NetworkManager, Tomboy.
Bug 709506 - Improve logging and About-Why can't I install extensions?
Improve logging and About-Why can't I install extensions?
Status: RESOLVED OBSOLETE
Product: website
Classification: Infrastructure
Component: extensions.gnome.org
current
Other Linux
: Normal enhancement
: ---
Assigned To: Yuri Konotopov
Shell extensions maintainer(s)
Depends on:
Blocks: 775528
 
 
Reported: 2013-10-06 13:15 UTC by Christian Schaarschmidt
Modified: 2017-01-17 20:08 UTC
See Also:
GNOME target: ---
GNOME version: ---


Description Christian Schaarschmidt 2013-10-06 13:15:40 UTC 
I had the "info is null" error in /extensionSystem.js line 83
turns out Debian does not ship StartCom Ltd. root certificate and this is causing the problem

1. please add this hint the About-page section Why can't I install extensions?
2. check if info == null  in extensionSystem.js line 83 and log message.reason_phrase in case of null (this would have saved me from a lot of debugging)
Comment 1 Christian Schaarschmidt 2013-10-06 15:03:19 UTC 
to be more precise, Debian does ship the certificate, but it was not activated. Anyway please add hint to check that root certificate is installed (and activated) in case of problems. 
BTW I'm not talking about the certificates in the browser, it looks as if extensionSystem.js is not executed in the browser context...
Comment 2 Yuri Konotopov 2016-12-02 16:08:25 UTC 
Is this still issue?
e.o.g. currently using Gandi certificate
Comment 3 Yuri Konotopov 2017-01-17 20:08:18 UTC 
Closing since there is no response.
If it still issue for you, please reopen.