GNOME Bugzilla – Bug 662161
VOIP calls not working , Show status as "Connecting" and No audio
Last modified: 2013-01-21 19:21:16 UTC
Created attachment 199396 [details] empathy_call_log Version : tested with empathy version 2.34; OS : Both Ubuntu 11.04 and Meego 1.2 same issue; Summary : VOIP calls not working , Shows status as "Connecting" and No audio Usecase : Call from empathy gtalk account to another google contact. Same was working fine with Ubuntu 10.10 . all the required gstreamer plugins are installed. Please provide some hints. Please refer the attached log ;"empathy_call_log"
Also reported on https://bugs.freedesktop.org/show_bug.cgi?id=41986 I'm wondering if this could be because of: ** (empathy:1815): WARNING **: Failed to create context for interface 'wlan0': Success Let's see what Farstream people say.
(In reply to comment #1) > Also reported on https://bugs.freedesktop.org/show_bug.cgi?id=41986 > > I'm wondering if this could be because of: > > ** (empathy:1815): WARNING **: Failed to create context for interface 'wlan0': > Success I am not sure if this is the reason. > > > Let's see what Farstream people say. I have attached one more log taken from ubuntu "empathy_call_log_ubuntu.log".
Created attachment 199409 [details] call log from ubunut
Which version of GUPnP and GSSDP are you using? Could it be http://ocrete.ca/2011/11/04/gupnp-0-18-and-gssdp-0-12-harmful-to-voip-calls/ ?
(In reply to comment #4) > Which version of GUPnP and GSSDP are you using? Could it be > http://ocrete.ca/2011/11/04/gupnp-0-18-and-gssdp-0-12-harmful-to-voip-calls/ ? I am not sure if this is the reason , since i have not modified these packages since i moved to Ubuntu 11.04 gupnp version of libgupnp-av-1.0-2 is 0.6.3-1ubuntu1 Gssdp version of libgssdp-1.0-2 is 0.8.2-1 In addition in meego ,seeing one more error during the video call GST_MESSAGE_ERROR ** Message: Element error: Internal data flow error. -- gstbasesrc.c(2582): gst_base_src_loop (): /GstPipeline:NcsMainPipeline/FsRtpConference:fsrtpconference0/GstBin:bin3/GstNiceSrc:nicesrc2: streaming task paused, reason not-negotiated (-4) Any hint for this gstreamer error . I have installed all the required packages like farsight gst plugins and libnice etc
Which version of telepathy-gabble? Empathy? libtelepathy-farsight ? It has nothing to do with the context thing, this is just a spurious gupnp warning. Which meego? Netbook?
using meego 1.2 Netbook version with telepathy-gabble version 0.12.2-1.8 telepathy-farsight version 0.0.15-1.46
I can confirm this with 3.3.90. Here is my log: http://pastebin.com/afXYtzan
this last log just says that it fails to connect. In a terminal, run: EMPATHY_PERSIST=1 NICE_DEBUG=all /usr/libexec/empathy-call 2>&1 >log (or something like /usr/lib/empathy/empathy-call on debian?)
its /usr/lib/empathy/empathy-av on debain. But I need root privileges for it. bash: log: Permission denied Was is this command actually doing?
Go to a directory where you can write... This command just runs the Call part of empathy by itself and stores it's output in the log file.. Once you've run that, make a call, then please attach the produced log file.
When calling someone this is the ouptut: STUN transaction retransmitted (timeout 399ms). STUN transaction retransmitted (timeout 399ms). STUN transaction retransmitted (timeout 389ms). STUN transaction retransmitted (timeout 389ms). STUN transaction retransmitted (timeout 796ms). STUN transaction retransmitted (timeout 797ms). STUN transaction retransmitted (timeout 787ms). STUN transaction retransmitted (timeout 787ms). STUN transaction retransmitted (timeout 1591ms). STUN transaction retransmitted (timeout 1591ms). STUN transaction retransmitted (timeout 1582ms). STUN transaction retransmitted (timeout 1582ms). tp-fs-Message: tf_stream_error: stream error errorno=0 error=UI stopped channel tp-fs-Message: tf_stream_error: stream error errorno=0 error=UI stopped channel When being called this is the output: STUN transaction retransmitted (timeout 398ms). STUN transaction retransmitted (timeout 398ms). STUN transaction retransmitted (timeout 794ms). STUN transaction retransmitted (timeout 794ms). STUN transaction retransmitted (timeout 398ms). STUN transaction retransmitted (timeout 398ms). STUN transaction retransmitted (timeout 1588ms). STUN transaction retransmitted (timeout 1588ms). STUN transaction retransmitted (timeout 797ms). STUN transaction retransmitted (timeout 797ms). STUN transaction retransmitted (timeout 1593ms). STUN transaction retransmitted (timeout 1593ms). tp-fs-Message: tf_stream_error: stream error errorno=0 error=UI stopped channel tp-fs-Message: tf_stream_error: stream error errorno=0 error=UI stopped channel In both cases I waited several minutes before I hung up.
I updated to gupnp-igd-0.2.1 but the problem is still there. Moreover, empathy video call completely freezes my system every 2nd test attempt, but this is probably unrelated.
Olivier, here is the log you requested: http://belegdol.fedorapeople.org/videocall.log I called my Nexus S phone from empathy-3.2.2-1.fc16.x86_64. Let me know if you need more information. To summarise what I wrote on freedesktop.org bugzilla, it seems that empathy can send the video but not receive it - I can see the picture from my laptop camera on the Nexus S, but not vice versa. Moreover, connection will drop after less than a minute.
Information provided.
Seems like it works with: empathy-3.4.2-1.fc17.x86_64 telepathy-gabble-0.16.0-1.fc17.x86_64 gupnp-igd-0.2.1-1.fc17.x86_64 gssdp-0.12.1-2.fc17.x86_64
Good to know it works now !