GNOME Bugzilla – Bug 642320
cannot load music on mtp device
Last modified: 2011-11-04 18:44:36 UTC
This report was originally filled at: https://bugs.launchpad.net/ubuntu/+source/banshee/+bug/712957 Hi All, This is the first time I am trying my Creative Zen 16GB device in Maverick, worked fine in Lucid. When I plug the device in, while banshee is open, the device screen flashes between mounted and not mounted screens a few times then i mounts. I only got it to mount by formatting the entire device and starting again. When I try copy a song I get a sync error: Argument cannot be null. parameters name:obj. This happens with ever song. I have attached the debug while attempting an upload. When i try running banshee-1 it seems to work. I was able to successfully copy several gigs without a single error. Scratch that, when trying to do it again, it has now crashed my player, having to hard reboot it. And now I can no longer copy any files. Cannot reproduce a working debug anymore. Attached Logs: https://bugs.launchpad.net/ubuntu/+source/banshee/+bug/712957/+attachment/1839263/+files/bansheedebug.tar.gz
Can you please attach the information requested in the Filing bugs section here: http://live.gnome.org/Banshee/LibgpodTransition Also can you attach the output from mtp-detect when the device is attached.
Original reporter said: Creative ZEN 16GB (Black) V: 1.21.01 The part number is not on the device software, just the info above As far as I can tell this is the S/N on the outside, it's very small text: mapf 2161 821m 0133 1e dvpfl0001 Additional logs: https://bugs.launchpad.net/ubuntu/+source/banshee/+bug/712957/+attachment/1867016/+files/logs.tar.gz
Hi, is there any update on this issue? I have upgraded banshee to the latest version via PPA and still occurring. I cannot use my device, please assist. All info has been provided. Please mark appropriately or request info that you require. Thanks
Hi David, Is there any update or progress to this issue pls, it's been over a month since anyone has responded. Thanks (In reply to comment #1) > Can you please attach the information requested in the Filing bugs section > here: > > http://live.gnome.org/Banshee/LibgpodTransition > > Also can you attach the output from mtp-detect when the device is attached.
My apologies I forgot to move this out of NEEDINFO. Thank you for providing the requested information.
(In reply to comment #5) > My apologies I forgot to move this out of NEEDINFO. Thank you for providing the > requested information. Any update on this, it has now been 3 months since I was able to upload new music to my device which used to work flawlessly
Hi David, any progress? This regression is very bad, I have been able to use my device with banshee for a couple of years now, since Natty I have lost all use. Please update as to what is happening (In reply to comment #5) > My apologies I forgot to move this out of NEEDINFO. Thank you for providing the > requested information.
unfortunately I cannot give you any specific help on this one. Alan McGovern is normally our mtp device fixer but often the problem is upstream libmtp. I'll politely poke him and offer a whiskey shaped bribe if he looks at this one for you.
This is potentially a gvfs-gphoto2 issue which unfortunately no-one cares about fixing. The issue you're hitting could be that gvfs is trying to mount the MTP device as a basic PTP device while banshee is attempting to mount it as a proper MTP device. The result - banshee will probably fail as gvfs will 'win'. As a test could you try the following two things: -------- A ---------- 1) Quit banshee 2) Plug the MTP device in 3) Wait 10-15 seconds for it to be auto-mounted (assuming your system does actually automount MTP devices) 4) Start banshee up 5) See if it works. -------- B ---------- 1) Quit banshee 2) Plug in your MTP device 3) Run the "mtp-detect" command which is normally part of the "mtp-tools" package 4) See if it correctly detects and accesses your device. If it does, start up banshee now and see if the device works. If you try 'B' and mtp-detect can't detect and access your device, the issue is with your system and not with banshee. Hope that helps!
HI, Thanks that did help. Seems that if the device is automounted then it fails. If I unmount if before starting banshee then it works. Do you have the bug number for the gvfs-gphoto2 issue? Thanks again
Can this bug be closed as this may be a gvfs-gphoto2 issue ?
Yes you may, the work around above helps so it must be then. thanks
*** This bug has been marked as a duplicate of bug 627698 ***