GNOME Bugzilla – Bug 620991
Sound during communication does not work: "Trying to get frame from closed device"
Last modified: 2013-05-11 12:48:40 UTC
Hi ! I am using ekiga 3.2.6 on ubuntu 10.04 I can call, see, send my camera to my contact, everything is ok. When I try the echo test, I can see my own camera but I don't have sound.
Do you hear lady's voice at the beginning of the call?
no
Antoine, send us the -d 4 output (http://wiki.ekiga.org/index.php/Debugging_Ekiga#How_to_get_a_debug_output), so that we have more information.
Today it works well. I am using the internet service provider "Orange". When I reported this problem, I was on "Neuf SFR". I can not try with "Neuf SFR" until the begin of september.
Hi ! It doesn't work with the internet service provider "Neuf SFR".
Created attachment 168613 [details] output.txt
I have looked at your file, I do not understand what happens, I am sorry. Letting the bug open, so that another person can look into it.
The error is shown here, but I do not know why it appears: 2010/08/24 08:58:46.808 0:34.504 GMAudioOutputManager_ptlib Setting Device[0] Default (PTLIB/ALSA) 2010/08/24 08:58:46.808 0:34.504 Media Patch:0xb71aeb70 GMAudioOutputManager_ptlib Trying to get frame from closed device[0] 2010/08/24 08:58:46.808 0:34.504 Media Patch:0xb71aeb70 AudioOutputCore Closing current device 2010/08/24 08:58:46.808 0:34.505 Media Patch:0xb71aeb70 GMAudioOutputManager_ptlib Closing device[0] Default (PTLIB/ALSA) 2010/08/24 08:58:46.808 0:34.505 Media Patch:0xb71aeb70 AudioOutputCore Falling back to SILENT (Ekiga/Ekiga) 2010/08/24 08:58:46.808 0:34.505 Media Patch:0xb71aeb70 GMAudioOutputManager_null Setting Device[0] SILENT (Ekiga/Ekiga) 2010/08/24 08:58:46.808 0:34.505 Media Patch:0xb71aeb70 AudioOutputCore Opening device[0] with 1-8000/16 2010/08/24 08:58:46.808 0:34.505 Media Patch:0xb71aeb70 GMAudioOutputManager_null Opening Device[0] SILENT (Ekiga/Ekiga) 2010/08/24 08:58:46.808 0:34.505 Media Patch:0xb71aeb70 GMAudioOutputManager_null Opening Device with 1-8000/16 Antoine, did you use the same machine for both tests (NeufSFR and Orange)?
yes it was the same machine
Antoine, please try ekiga 4.0.0 and tell if the bug is still there?
Closing this bug report as no further information has been provided. Please feel free to reopen this bug if you can provide the information asked for. Thanks!