GNOME Bugzilla – Bug 599475
Files not shown because of problem related to thumbnails
Last modified: 2021-06-18 15:13:22 UTC
I have a specific directory with some JPEG pictures in it. I have seen it happen two times already, that Nautilus does not show all pictures. Instead, the throbber just continues to spin. Setting thumbnail preview to Never in Nautilus' preferences, makes all files appear, so it seems there is something wrong in the creation or retrieval of the image previews. All these images can be opened without any problem in eog. It also does not happen on one specific image. The first time I saw the problem, the missing images where images which I added later to that directory, and now the second time, only a newly added image appeared correctly, while the older ones were missing. Also after a reboot after the first time I saw the problem, all images where shown correctly. lib64glib2.0_0-2.22.2-2mdv2010.0 lib64gtk+2.0_0-2.18.3-2mdv2010.0 nautilus-2.28.1-1mdv2010.0
I have a machine running ubuntu 9.10 which has exactly the same problem. Turning off the preview for images "solves" the problem (it is a i386 installation). I have another machine on ubuntu 9.10 which works flawlessly. I don't know what exactly happens, but it is an upstream problem, and pretty annoying.
*** Bug 600029 has been marked as a duplicate of this bug. ***
*** Bug 600828 has been marked as a duplicate of this bug. ***
Hmm, I was about to submit a new bug but I think they are related because they both regard invisible files / folders content triggered by a thumbnail which was not generated for some reason. I made a bugreport on launchpad but was asked to report it upstream as well. https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/482439 So here's a copy/paste of this bugreport. Please tell me if I should file a new one. Ubuntu 9.10 AMD64 Nautilus 1.2.28.1 -/- Please forgive me in advance for this very twisted bug. Short form : when moving an .odt file (which thumbnail has not been generated yet, provided the "ooo thumbnailer" package is installed) to the desktop, it is indeed moved, but it is invisible on the Desktop. How to reproduce : 1) let's consider you have file.odt in any directory 2) open this directory in nautilus : there will be of course no thumbnail 3) install "ooo thumbnailer" package 4) you can notice no thumbnail is generated either because the directory has already been "scanned" and the file was already there and didn't change 5) move it to the Desktop 6) expected behaviour : the file.odt appears on the Desktop and a preview is generated ** obtained behaviour : the file.odt doesn't appear although it was definitely moved ** after this step, to work around the situation : 7) open the Desktop folder in a nautilus window. Two possibilities : 7a) in some cases the loading of the Desktop folder will not complete and even other files will be missing (then you have to move the file back via the terminal) 7b) in other cases, it'll trigger something and the file will eventually appear on the desktop (with no preview) you may also notice that, in order to get the right behaviour : 8) you may move beforehand the file.odt to any other directory (but not the Desktop) to force the creation of the thumbnail 9) then moving it to the Desktop will work as expect Pfew :) I guess it's safer to uninstall ooo thumbnailer, but I guess that raises a Nautilus issue anyway ! Thanks for reading this !
The problem I have is the same: I can't access to several directories containing (only) JPEG files through Nautilus. But I can show them with XTerm or with thumbnail preview disable. However, if I change the name of the problematic folder (by changing only one letter), I can see thumbnails afresh in this directory.
GNOME is going to shut down bugzilla.gnome.org in favor of gitlab.gnome.org. As part of that, we are mass-closing older open tickets in bugzilla.gnome.org which have not seen updates for a longer time (resources are unfortunately quite limited so not every ticket can get handled). If you can still reproduce the situation described in this ticket in a recent and supported software version of Files (nautilus), then please follow https://wiki.gnome.org/GettingInTouch/BugReportingGuidelines and create a new ticket at https://gitlab.gnome.org/GNOME/nautilus/-/issues/ Thank you for your understanding and your help.