GNOME Bugzilla – Bug 593204
Gimp cannot connect to http://docs.gimp.org
Last modified: 2010-01-18 13:31:18 UTC
Created attachment 141775 [details] Windows XP Professional SP3 - screenshot The HELP-buttons (nor F1) succeed in providing any help. I get help through IE7 on : http://docs.gimp.org/2.6/en/index.html Loading an image by giving GIMP the URI gets the same error-message: CANNOT-CONNECT. I can get the image via IE7. This may possibly not be a straightforward GIMP-bug. Somebody here thinks GIMP is trying to connect through a TPC/IP-port that our firewall does not tolerate. He asks that someone let us know which port that is so it can be made available and acceptable to our "firewall". Attached a screenshot showing the error message.
Does IE7 go through a proxy?
Also, what are your Help System preferences? Have you tried setting IE7 as the browser?
Created attachment 141777 [details] HELP-settings
I think so. See the attachment 141777 [details]. (mailed 2009-08-26 20:47 André Anckaert
Created attachment 141847 [details] C++ runtime error
How is the last one related to the original problem?
Being quite novice on Bugzilla I thought that my comment when placing 141847 would be visible. Sorry it was not! It just said: "I am still looking for clues". I thought this might somewhere be related to the facts reported on August 26th.
Yet another screenshot: HELP-buttonclicked.jpeg. To show that GIMP is trying to load the Index from "http://docs.gimp.org/2.6/en/gimp-help.xml". After quite a while of retrying GIMP return with the CANNOT_CONNECT error message shown in attachment 141775 [details]. I had IE7 download the "gimp-help.xml"-file: ########### <?xml version="1.0" encoding="UTF-8" ?> - <gimp-help> <help-item id="gimp-main" ref="index.html" title="GNU Image Manipulation Program" parent="" /> .... ########### and I copied it to a lot of GIMP-directories... Some contents from my personal "gimprc"-file: ########### (help-locales "en") (help-browser web-browser) (web-browser "C:\\Program Files\\Internet Explorer\\iexplore.exe") (user-manual-online yes) ############## Hoping to have been of service.
Created attachment 141866 [details] HELP-buttonclicked.jpg After incurring an error I found my last remark nucely added to the bug. But there was no attachment. Here it is.
That would be a problem in GIO then, in particular with the Win32 http code. But we would need some more information about your setup before we reassign the bug to the GLib developers. What exactly does your firewall block? Do you have a system-wide proxy setting for HTTP connections?
This could even be a problem on all platforms, see bug #580341.
Let's assume that it is. Thanks for the bug report. This particular bug has already been reported into our bug tracking system, but please feel free to report any further bugs you find. *** This bug has been marked as a duplicate of bug 580341 ***
From André Anckaert: I just received a mail about this bug: because I was added tot the CC-list. Some time ago I sent an email to announce that my roubles with GIMP-help were gone. Since downloading the new Help-system GIMP honours its help-buttons. As far I am concerned this is no longer a bug. If it ever was one. Thanks to those who (re)solved it.(In reply to comment #12)