GNOME Bugzilla – Bug 591314
Cannot send mail to an addressee on the same Exchange server
Last modified: 2009-08-19 04:38:09 UTC
Please describe the problem: I cannot send mail to my co-workers which are on the same Exchange server as I am. I either use an address book or enter the full address (like <coworker@example.com>) by hand. Exchange returns the mail as undeliverable. In the returned message, the "@example.com" part is stripped from the recipient's address. The server says that it cannot deliver mail to "coworker". I can send mail using a command-line MAPI client. Steps to reproduce: 1. Write a mail message. 2. Send it to coworker@example.com. Actual results: The server complains as follows Delivery has failed to these recipients or distribution lists: coworker The recipient's e-mail address was not found in the recipient's e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the e-mail address and try resending this message, or provide the following diagnostic text to your system administrator. _____ Sent by Microsoft Exchange Server 2007 Expected results: Message should be delivered to "coworker@example.com". Does this happen every time? Yes. Other information: Microsoft Exchange 2007
Suppose John Smith's address is johns@example.com. Messages sent with Microsoft Outlook have headers like these: From John Smith To: John Smith <John Smith> Messages that Evo fails to send, and eventually stores in the Outbox, have headers like these: From John Smith To: johns <johns> even if I type the address as johns@example.com or John Smith <John Smith>. Messages returned by the Exchange server have diagnostic information like this: IMCEAEX-_O=COMPANY+20NAME_OU=EXCHANGE+20ADMINISTRATIVE+20GROUP+20+28FYDIBOHF23Sjohns@example.com #550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ## Original message headers: Received: from somewhere.example.com ([ip-address]) by somewhere.example.com ([ip-address]) with mapi; Tue, 11 Aug 2009 11:31:47 +0300 Content-Type: application/ms-tnef; name="winmail.dat" Content-Transfer-Encoding: binary From: John Smith <johns@example.com> To: johns <IMCEAEX-_O=COMPANY+20NAME_OU=EXCHANGE+20ADMINISTRATIVE+20GROUP+20+28FYDIBOHF23Sjohns@example.com> [more headers]
are you using mapi provider ? do you have account on exchange 2007 server and co-worker has account on exchange 2003 ? could be a dupe of bug 568763
1. Yes, I'm using mapi provider. 2. No, everybody is on Exchange 2007. In fact I cannot even mail to myself, with the same symptoms. 3. Yes, looks like a dupe.
*** This bug has been marked as a duplicate of bug 568763 ***