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Bug 574075 - Certain PDF's has major parts of text missing
Certain PDF's has major parts of text missing
Status: RESOLVED NOTGNOME
Product: evince
Classification: Core
Component: PDF
2.24.x
Other All
: Normal major
: ---
Assigned To: Evince Maintainers
Evince Maintainers
Depends on:
Blocks:
 
 
Reported: 2009-03-04 14:23 UTC by shaheem
Modified: 2009-11-04 16:10 UTC
See Also:
GNOME target: ---
GNOME version: 2.23/2.24



Description shaheem 2009-03-04 14:23:23 UTC
Please describe the problem:
the pdf document opens fine in xpdf but it doesnt show the proper text in evince. only small amounts of extra info like the date, etc.

The particular document i use it for is cisco generated certificates for our students. it used to work in the past but it seems its not displaying properly any more. i think maybe cisco is using a different pdf doc generator or something with evince or maybe  poppler (which it uses (i think)) is not functioning the same way it always used to

Steps to reproduce:
1. try to open a cisco certificate
2. 
3. 


Actual results:
it doesnt have major parts of the text.

Expected results:
well nothing really. then i switch to xpdf.

Does this happen every time?
yes 100%

Other information:
try getting a cisco certificate in pdf format or i can try to mail you one. it is confidential.
Comment 1 Thomas Dignan 2009-03-10 02:40:25 UTC
I'd like to take a look with the file in question, thanks
Comment 2 Matthias Noe 2009-05-31 23:37:08 UTC
Hi,

I have the same problem when viewing the documentation of fontspec (a XeLaTeX package for selecting fonts). The PDF uses a lot of different fonts to show the possibilities of fontspec. In evince it is not displayed correctly, all the commands which one is supposed to type are invisible (cf. p. 3). xPDF displays the file correctly.

You can get the document here:
http://www.ctan.org/get/macros/xetex/latex/fontspec/fontspec.pdf

Kind regards,
Matthias Noe

p.s. I'm using evince version 2.26.1 with poppler 0.10.4 (cairo).
Comment 3 Carlos Garcia Campos 2009-11-04 16:10:33 UTC
It's a poppler issue, I've just forwarded it to freedesktop bugzilla:

https://bugs.freedesktop.org/show_bug.cgi?id=24918

Thanks for reporting.