GNOME Bugzilla – Bug 565375
system crashes during start-up when online
Last modified: 2018-06-29 22:14:36 UTC
when I'm online during starting gnucash, gnucash freeze. By luck I found that it starts up with no problem when I'm offline.
Is this the opposite of bug #510720 ? Weird.
I am experiencing the same. Windows XP GnuCash 2.2.8. When I am online GnuCash freezes when the startup tip windows pops up and says it is loading GnuCash/app-utils. When I disable the WiFi radio, it starts up normally.
Mike, what happens when you * Start > Run as > cmd.exe, cd c:\Program Files\gnucash\bin, gconftool-2.exe --spawn, gconftool-2 --ping, echo %errorlevel% Does it print 0? * try the steps in http://wiki.gnucash.org/wiki/Windows#Debugging_with_gdb and replace "provoke crash" by "provoke hang". What is the backtrace it prints?
I did the first step and it did in fact print 0. When I run gnucash with gdb, I get an exception. I did the backtrace and copied all the way back to the exception. I ran gnucash without gdb and it still does not work when I am online. I don't understand why I am getting the exception from within gdb. Program received signal SIGSEGV, Segmentation fault. 0x00000000 in ?? () from (gdb) bt
+ Trace 211678
Thanks for the help!
(In reply to comment #4) > Previous frame inner to this frame (corrupt stack?) Yeah, it looks silly :-) Try to find your trace files (http://wiki.gnucash.org/wiki/Windows#Error_messages) and start gnucash as in the wiki page (I changed that right now), but replace %* by --debug. You can also lookup your home directory ~ (usually C:\Documents and Settings\$username, .gnucash should be there) and create ~\.gnucash\log.conf with [levels] gnc=debug I am not sure that is necessary, but anything may help. BTW, what are the results of the gconftool-2 tests in comment 3?
In my comment #4 I did do the test from comment #3 and the result was 0 I created ~\.gnucash\log.conf with: [levels] gnc=debug I also modified gnucash.bat with the command: start gdb --args gnucash-bin --debug ...and it still gives EXCEPTION_ACCESS_VIOLATION I also looked at the traces in c:\Documents and Settings\myname\Local Settings\Temp\gnucash.trace.ABCDEF and they are zero bytes in size. Of course the .ABCDEF part changes every time but still the file has zero size. If I am misunderstanding something in what you want me to do, I apologize. Also, I sincerely thank you for your help!
I seem to be having the same problem. I tried the first set of instructions in comment 3 and got 0. The second set of instructions in comment 3 make my eyes cross; I am not a coder. I'm not running anything that I haven't been running in successful attempts to open the program.
(In reply to comment #7) > I seem to be having the same problem. I tried the first set of instructions in > comment 3 and got 0. The second set of instructions in comment 3 make my eyes > cross; I am not a coder. I'm not running anything that I haven't been running > in successful attempts to open the program. Does GnuCash start for you when you have no network connection enabled ? And does it hang while it is loading GnuCash/apputils (this is printed at the bottom of the splash screen) ? If not, this is not the same problem.
@All of you experiencing a freeze while apputils is loading: I suspect this report has the same cause as bug 521817. First of: do you happen to be connected to a Novell Network (not required but that seems to be one trigger for this problem) ? Secondly, can I ask you guys to download and install the latest nightly build [1] and then follow these instructions: * Get online (so that GnuCash normally freezes) * start > run... > cmd.exe * Enter this command: cd "C:\Program Files\GnuCash\bin" The path should be to where you installed GnuCash. * Then enter this command: gnucash --debug --log "gnc.gui=debug" --log "qof.engine=debug" --log "gnc.guile=debug" This should all be on one line, but bugzilla may split it over multiple lines. * The moment GnuCash freezes, copy the most recent trace file [2] and attach it here. [1] the nightly builds can be found here: http://code.gnucash.org/builds/win32/trunk/ [2] Where to get your trace file: http://wiki.gnucash.org/wiki/Windows#Error_messages.2C_Trace_file
Can any one of you that had this problem try to download and install http://code.gnucash.org/builds/win32/trunk/gnucash-2.4.3-svn-r20381-setup.exe and check if GnuCash still crashes when run when online ?
Closing this bug report as no further information has been provided. Please feel free to reopen this bug if you can provide the information asked for. Thanks!
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