Bug 555375 – crash in Document Viewer:

After an evaluation, GNOME has moved from Bugzilla to GitLab. Learn more about GitLab.
No new issues can be reported in GNOME Bugzilla anymore.
To report an issue in a GNOME project, go to GNOME GitLab.
Do not go to GNOME Gitlab for: Bluefish, Doxygen, GnuCash, GStreamer, java-gnome, LDTP, NetworkManager, Tomboy.

Bug 555375 - crash in Document Viewer:


Summary:	crash in Document Viewer:


Status:	RESOLVED NOTGNOME

Product:	evince
Classification:	Core
Component:	general
Version:	2.24.x
Hardware:	Other All

Importance:	High critical
Target Milestone:	---
Assigned To:	Evince Maintainers
QA Contact:	Evince Maintainers

URL:
Whiteboard:

Duplicates:	562104 562105 563638 563874 570217 572598 572599 574279 574405 574830 576769 579079 (view as bug list)
Depends on:
Blocks:

Reported:	2008-10-07 10:35 UTC by thanate
Modified:	2009-04-15 19:08 UTC

See Also:
GNOME target:	---
GNOME version:	2.23/2.24

Description thanate 2008-10-07 10:35:08 UTC

Version: 2.24.0

What were you doing when the application crashed?



Distribution: Debian lenny/sid
Gnome Release: 2.24.0 2008-09-28 (GARNOME)
BugBuddy Version: 2.24.0

System: Linux 2.6.26.5 #1 PREEMPT Mon Sep 15 14:08:21 MST 2008 i686
X Vendor: The X.Org Foundation
X Vendor Release: 10402000
Selinux: No
Accessibility: Disabled
GTK+ Theme: Clearlooks
Icon Theme: gnome

Memory status: size: 65617920 vsize: 65617920 resident: 34238464 share: 15581184 rss: 34238464 rss_rlim: 18446744073709551615
CPU usage: start_time: 1223375628 rtime: 646 utime: 570 stime: 76 cutime:0 cstime: 0 timeout: 0 it_real_value: 0 frequency: 100

Backtrace was generated from '/home/boat/garnome/bin/evince'

[Thread debugging using libthread_db enabled]
[New Thread 0xb6e40920 (LWP 17266)]
[New Thread 0xb5bccb90 (LWP 17268)]
[New Thread 0xb64b3b90 (LWP 17267)]
0xb7f51424 in __kernel_vsyscall ()

+ Trace 207857

Thread 3 (Thread 0xb64b3b90 (LWP 17267))

#0 __kernel_vsyscall
#1 waitpid
from /lib/i686/cmov/libpthread.so.0
#2 IA__g_spawn_sync
from /home/boat/garnome/lib/libglib-2.0.so.0
#3 IA__g_spawn_command_line_sync
from /home/boat/garnome/lib/libglib-2.0.so.0
#4 run_bug_buddy
from /home/boat/garnome/lib/gtk-2.0/modules/libgnomebreakpad.so
#5 check_if_gdb
from /home/boat/garnome/lib/gtk-2.0/modules/libgnomebreakpad.so
#6 bugbuddy_segv_handle
from /home/boat/garnome/lib/gtk-2.0/modules/libgnomebreakpad.so
#7 <signal handler called>
#8 Form::findWidgetByRef
from /home/boat/garnome/lib/libpoppler.so.3
#9 AnnotWidget::initialize
from /home/boat/garnome/lib/libpoppler.so.3
#10 AnnotWidget
from /home/boat/garnome/lib/libpoppler.so.3
#11 Annots::createAnnot
from /home/boat/garnome/lib/libpoppler.so.3
#12 Annots
from /home/boat/garnome/lib/libpoppler.so.3
#13 Page::displaySlice
from /home/boat/garnome/lib/libpoppler.so.3
#14 _poppler_page_render
from /home/boat/garnome/lib/libpoppler-glib.so.3
#15 poppler_page_render
from /home/boat/garnome/lib/libpoppler-glib.so.3
#16 pdf_document_render
from /home/boat/garnome/lib/evince/backends/libpdfdocument.so
#17 ev_document_render
from /home/boat/garnome/lib/libevbackend.so.0
#18 ev_job_render_run
#19 ev_job_thread_proxy
#20 g_thread_create_proxy
from /home/boat/garnome/lib/libglib-2.0.so.0
#21 start_thread
from /lib/i686/cmov/libpthread.so.0
#22 clone
from /lib/i686/cmov/libc.so.6



----------- .xsession-errors (3272 sec old) ---------------------
--------------------------------------------------

Comment 1 Carlos Garcia Campos 2008-10-12 14:56:22 UTC

Could you attach here the pdf causing this crash, please?

Comment 2 thanate 2008-10-12 15:47:20 UTC

I couldn't find the pdf file that caused this crash anymore, unfortunately.
Sorry!

Comment 3 palfrey 2008-11-24 20:06:15 UTC

*** Bug 562105 has been marked as a duplicate of this bug. ***

Comment 4 palfrey 2008-11-24 20:06:16 UTC

*** Bug 562104 has been marked as a duplicate of this bug. ***

Comment 5 palfrey 2008-11-24 20:07:19 UTC

Possibly a duplicate/related to Bug 535143?

Comment 6 palfrey 2008-12-08 23:01:06 UTC

*** Bug 563638 has been marked as a duplicate of this bug. ***

Comment 7 Elias K Gardner 2008-12-09 18:23:21 UTC

Ive been sent here from a duplicate Bug 563638. Evince is crashing for me from any pdf I download from jstor. I have been given permission from jstor to "email a copy of a JSTOR PDF file to the developer". If having access to the pdf would be helpful please let me know. Due to there terms of service I do not believe it would be ok to post it here where anybody can access it.

Comment 8 palfrey 2008-12-09 18:56:32 UTC

*** Bug 563874 has been marked as a duplicate of this bug. ***

Comment 9 Pedro Villavicencio 2008-12-12 17:25:45 UTC

we have a similar report here:

https://bugs.edge.launchpad.net/ubuntu/+source/evince/+bug/307435

document:

http://launchpadlibrarian.net/20385149/evincecrash.pdf

backtrace is:

"Thread 2 (Thread 0xb67c8b90 (LWP 7419)):

+ Trace 210735

Thread 1 (Thread 0xb6ee9700 (LWP 7416))

#0 __kernel_vsyscall
#1 poll
from /lib/tls/i686/cmov/libc.so.6
#2 g_main_context_iterate
at /build/buildd/glib2.0-2.18.2/glib/gmain.c line 3091
#3 IA__g_main_loop_run
at /build/buildd/glib2.0-2.18.2/glib/gmain.c line 2986
#4 IA__gtk_main
at /build/buildd/gtk+2.0-2.14.4/gtk/gtkmain.c line 1200
#5 main
at main.c line 381

Comment 10 palfrey 2008-12-12 17:31:21 UTC

(In reply to comment #9)
> http://launchpadlibrarian.net/20385149/evincecrash.pdf

I've just tested this one with poppler 0.10.1, and it doesn't crash. Tried paging through the document a bit, everything looks fine. Can anyone reproduce with poppler >=0.10?

Comment 11 Carlos Garcia Campos 2008-12-12 17:35:18 UTC

This is fixed in poppler 0.10. See http://bugzilla.gnome.org/show_bug.cgi?id=555375

Comment 12 Michael Chudobiak 2009-02-02 14:19:42 UTC

Carlos,

The link provided in comment 11 is a link to this bug report. What is the correct link?

- Mike

Comment 13 Michael Chudobiak 2009-02-02 14:50:15 UTC

*** Bug 570217 has been marked as a duplicate of this bug. ***

Comment 14 Carlos Garcia Campos 2009-02-02 16:33:25 UTC

(In reply to comment #12)
> Carlos,
> 
> The link provided in comment 11 is a link to this bug report. What is the
> correct link?
>

opps, I guess I meant http://bugs.freedesktop.org/show_bug.cgi?id=17181

> - Mike
>

Comment 15 Fabio Durán Verdugo 2009-02-21 16:04:16 UTC

*** Bug 572598 has been marked as a duplicate of this bug. ***

Comment 16 Fabio Durán Verdugo 2009-02-21 16:05:35 UTC

*** Bug 572599 has been marked as a duplicate of this bug. ***

Comment 17 palfrey 2009-03-05 15:02:40 UTC

*** Bug 574279 has been marked as a duplicate of this bug. ***

Comment 18 Fabio Durán Verdugo 2009-03-06 18:51:48 UTC

*** Bug 574405 has been marked as a duplicate of this bug. ***

Comment 19 Fabio Durán Verdugo 2009-03-10 20:47:11 UTC

*** Bug 574830 has been marked as a duplicate of this bug. ***

Comment 20 Fabio Durán Verdugo 2009-03-26 02:10:30 UTC

*** Bug 576769 has been marked as a duplicate of this bug. ***

Comment 21 Michael Chudobiak 2009-04-15 19:08:03 UTC

*** Bug 579079 has been marked as a duplicate of this bug. ***