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Bug 511574 - crash in Document Viewer: Opening Adobe's PDF Refe...
crash in Document Viewer: Opening Adobe's PDF Refe...
Status: RESOLVED NOTGNOME
Product: evince
Classification: Core
Component: general
2.20.x
Other All
: High critical
: ---
Assigned To: Evince Maintainers
Evince Maintainers
Depends on:
Blocks:
 
 
Reported: 2008-01-23 16:11 UTC by 9321fasdf12345
Modified: 2008-01-23 18:14 UTC
See Also:
GNOME target: ---
GNOME version: 2.19/2.20



Description 9321fasdf12345 2008-01-23 16:11:17 UTC
Version: 2.20.2

What were you doing when the application crashed?
Opening Adobe's PDF Reference and Related Documentation (Updated on Oct. 23, 2007 with revised errata), available from http://www.adobe.com/devnet/pdf/pdf_reference.html

This crash isn't reliable -- sometimes the document opens successfully and I can view the attachments just fine, sometimes the document opens successfully, but attempting to open the attachments gives an error dialog.


Distribution: Fedora release 8 (Werewolf)
Gnome Release: 2.20.2 2007-11-27 (Red Hat, Inc)
BugBuddy Version: 2.20.1

System: Linux 2.6.23.9-85.fc8 #1 SMP Fri Dec 7 15:49:36 EST 2007 x86_64
X Vendor: The X.Org Foundation
X Vendor Release: 10300000
Selinux: Enforcing
Accessibility: Disabled
GTK+ Theme: Nodoka
Icon Theme: Fedora

Memory status: size: 395862016 vsize: 395862016 resident: 24621056 share: 11702272 rss: 24621056 rss_rlim: 18446744073709551615
CPU usage: start_time: 1201104534 rtime: 83 utime: 72 stime: 11 cutime:0 cstime: 0 timeout: 0 it_real_value: 0 frequency: 100

Backtrace was generated from '/usr/bin/evince'

Using host libthread_db library "/lib64/libthread_db.so.1".
[Thread debugging using libthread_db enabled]
[New Thread 46912496408544 (LWP 7569)]
[New Thread 1084229968 (LWP 7570)]
0x00000037be80e0bf in waitpid () from /lib64/libpthread.so.0

Thread 1 (Thread 46912496408544 (LWP 7569))

  • #0 waitpid
    from /lib64/libpthread.so.0
  • #1 IA__g_spawn_sync
    at gspawn.c line 369
  • #2 IA__g_spawn_command_line_sync
    at gspawn.c line 677
  • #3 g_cclosure_marshal_VOID__VOID
    at gmarshal.c line 56
  • #4 <signal handler called>
  • #5 Catalog::embeddedFile
    at Catalog.cc line 428
  • #6 poppler_document_get_attachments
    at poppler-document.cc line 365
  • #7 pdf_document_get_attachments
    at ev-poppler.cc line 414
  • #8 ev_sidebar_attachments_set_document
    at ev-sidebar-attachments.c line 631
  • #9 ev_sidebar_set_document
    at ev-sidebar.c line 511
  • #10 ev_window_setup_document
    at ev-window.c line 1106
  • #11 IA__g_main_context_dispatch
    at gmain.c line 2061
  • #12 g_main_context_iterate
    at gmain.c line 2694
  • #13 IA__g_main_loop_run
    at gmain.c line 2898
  • #14 IA__gtk_main
    at gtkmain.c line 1163
  • #15 main
    at main.c line 383
  • #16 __libc_start_main
    at libc-start.c line 220
  • #17 _start
  • #0 waitpid
    from /lib64/libpthread.so.0


----------- .xsession-errors (635 sec old) ---------------------
Error (306597): Illegal character <f0> in hex string
Error (306599): Illegal character <7f> in hex string
Error (306600): Illegal character <77> in hex string
Error (306601): Illegal character <eb> in hex string
Error (306602): Illegal character <08> in hex string
Error (306604): Illegal character <60> in hex string
Error (306605): Illegal character <22> in hex string
Error (306606): Illegal character <ec> in hex string
Error (306607): Illegal character <85> in hex string
Error (306609): Illegal character <ec> in hex string
Error (306610): Illegal character <1e> in hex string
Error (306611): Illegal character <f6> in hex string
Error (306612): Illegal character <c5> in hex string
Error (306613): Illegal character <
...Too much output, ignoring rest...
--------------------------------------------------
Comment 1 Carlos Garcia Campos 2008-01-23 16:38:44 UTC
Thanks for the bug report. This particular bug has already been reported into our bug tracking system, but please feel free to report any further bugs you find.


*** This bug has been marked as a duplicate of 415714 ***
Comment 2 Nicholas Miell 2008-01-23 17:49:07 UTC
415714 is for evince 0.7.2 and a different PDF, are you sure this is a duplicate bug?
Comment 3 Carlos Garcia Campos 2008-01-23 17:57:22 UTC
yes, it's not a bug in evince but in poppler, so what matters is not the evince version but the poppler version. 
Comment 4 Nicholas Miell 2008-01-23 18:05:59 UTC
Then you should probably use RESOLVED NOTGNOME or create a generic "This is an upstream problem" bug to make these kinds of bugs duplicates of so reporters get some idea of what's going on.

Especially considering the upstream bug a) exists and b) is (well, was) waiting for example PDFs that cause this crash.

Doing nothing about a crasher bug with over a hundred duplicates in less than a year is bad form.
Comment 5 Carlos Garcia Campos 2008-01-23 18:14:20 UTC
(In reply to comment #4)
> Then you should probably use RESOLVED NOTGNOME or create a generic "This is an
> upstream problem" bug to make these kinds of bugs duplicates of so reporters
> get some idea of what's going on.

I already marked this as dupl of bug #415714 which is already closed as NOTGNOME.