After an evaluation, GNOME has moved from Bugzilla to GitLab. Learn more about GitLab.
No new issues can be reported in GNOME Bugzilla anymore.
To report an issue in a GNOME project, go to GNOME GitLab.
Do not go to GNOME Gitlab for: Bluefish, Doxygen, GnuCash, GStreamer, java-gnome, LDTP, NetworkManager, Tomboy.
Bug 509466 - crash in Evolution Mail during startup
crash in Evolution Mail during startup
Status: RESOLVED DUPLICATE of bug 273699
Product: evolution
Classification: Applications
Component: BugBuddyBugs
2.10.x (obsolete)
Other All
: High critical
: ---
Assigned To: Evolution Triage Team
Evolution QA team
Depends on:
Blocks:
 
 
Reported: 2008-01-14 19:56 UTC by jasen
Modified: 2008-09-15 08:44 UTC
See Also:
GNOME target: ---
GNOME version: 2.19/2.20



Description jasen 2008-01-14 19:56:05 UTC
What were you doing when the application crashed?
I have no idea what happened, this bug report dialogue came out of nowhere! 


Distribution: Debian lenny/sid
Gnome Release: 2.20.2 2007-11-29 (Debian)
BugBuddy Version: 2.20.1

System: Linux 2.6.22-3-686 #1 SMP Mon Nov 12 08:32:57 UTC 2007 i686
X Vendor: The X.Org Foundation
X Vendor Release: 70101000
Selinux: No
Accessibility: Disabled
GTK+ Theme: Clearlooks
Icon Theme: gnome

Memory status: size: 45613056 vsize: 45613056 resident: 9531392 share: 8032256 rss: 9531392 rss_rlim: 4294967295
CPU usage: start_time: 1200340399 rtime: 5 utime: 3 stime: 2 cutime:0 cstime: 0 timeout: 0 it_real_value: 0 frequency: 100

Backtrace was generated from '/usr/lib/bug-buddy/evolution-alarm-notify'

(no debugging symbols found)
Using host libthread_db library "/lib/i686/cmov/libthread_db.so.1".
(no debugging symbols found)
[Thread debugging using libthread_db enabled]
[New Thread 0xb68806b0 (LWP 9627)]
[New Thread 0xb6616b90 (LWP 9657)]
(no debugging symbols found)
0xffffe410 in __kernel_vsyscall ()

Thread 1 (Thread 0xb68806b0 (LWP 9627))

  • #0 __kernel_vsyscall
  • #1 waitpid
    from /lib/i686/cmov/libpthread.so.0
  • #2 g_spawn_sync
    from /usr/lib/libglib-2.0.so.0
  • #3 g_spawn_command_line_sync
    from /usr/lib/libglib-2.0.so.0
  • #4 ??
    from /usr/lib/gtk-2.0/modules/libgnomebreakpad.so
  • #5 <signal handler called>
  • #6 __kernel_vsyscall
  • #7 raise
    from /lib/i686/cmov/libc.so.6
  • #8 abort
    from /lib/i686/cmov/libc.so.6
  • #9 g_logv
    from /usr/lib/libglib-2.0.so.0
  • #10 g_log
    from /usr/lib/libglib-2.0.so.0
  • #11 main
  • #0 __kernel_vsyscall


----------- .xsession-errors ---------------------
evolution-alarm-notify-Message: Setting timeout for 14800 1200355200 1200340400
evolution-alarm-notify-Message:  Tue Jan 15 13:00:00 2008
evolution-alarm-notify-Message:  Tue Jan 15 08:53:20 2008
evolution-alarm-notify-Message: Setting timeout for 14800 1200355200 1200340400
evolution-alarm-notify-Message:  Tue Jan 15 13:00:00 2008
evolution-alarm-notify-Message:  Tue Jan 15 08:53:20 2008
** Message: failed to load session from /home/jasen/.nautilus/saved-session-86LR2T
evolution-alarm-notify-ERROR **: Could not create the alarm notify service factory
aborting...
/usr/lib/bug-buddy/evolution-alarm-notify: No such file or directory.
--------------------------------------------------
Comment 1 André Klapper 2008-01-17 01:15:58 UTC
Thanks for taking the time to report this bug.
Unfortunately, the stack trace is missing some elements that will help a lot to solve the problem, so it will be hard for the developers to fix that crash.

Could you please help fixing this by installing some debugging packages [1], start the application as normal, and try to reproduce the crash, if possible?

Once bug-buddy pops up, you can find the stacktrace in the 'Details', now containing way more information. Please copy that stacktrace and paste it as a comment here. Thanks in advance!

[1] Please install debug packages for evolution, evolution-data-server, gtkhtml, gtk, glib, gnome-vfs, pango, libgnome and libgnomeui (as far as those packages are provided by your distribution).

More details can be found here: http://live.gnome.org/GettingTraces
Comment 2 jasen 2008-01-23 19:59:06 UTC
what I was doing was logging into my gnome desktop,
I don't normally use evolution so it is unconfigured, 
but is being launced when I log in for some reason,
and crashing immediately.

after installing debug libs:
---------------------------------------------------------
Distribution: Debian lenny/sid
Gnome Release: 2.20.2 2007-11-29 (Debian)
BugBuddy Version: 2.20.1

System: Linux 2.6.22-3-686 #1 SMP Mon Nov 12 08:32:57 UTC 2007 i686
X Vendor: The X.Org Foundation
X Vendor Release: 70101000
Selinux: No
Accessibility: Disabled
GTK+ Theme: Clearlooks
Icon Theme: gnome

Memory status: size: 52957184 vsize: 52957184 resident: 9560064 share: 8044544 rss: 9560064 rss_rlim: 4294967295
CPU usage: start_time: 1201117505 rtime: 6 utime: 4 stime: 2 cutime:0 cstime: 0 timeout: 0 it_real_value: 0 frequency: 100

Backtrace was generated from '/usr/lib/bug-buddy/evolution-alarm-notify'

Using host libthread_db library "/lib/i686/cmov/libthread_db.so.1".
[Thread debugging using libthread_db enabled]
[New Thread 0xb689a6b0 (LWP 10157)]
[New Thread 0xb6630b90 (LWP 10179)]
0xffffe410 in __kernel_vsyscall ()

Thread 1 (Thread 0xb689a6b0 (LWP 10157))

  • #0 __kernel_vsyscall
  • #1 waitpid
    from /lib/i686/cmov/libpthread.so.0
  • #2 IA__g_spawn_sync
    at /tmp/buildd/glib2.0-2.14.3/glib/gspawn.c line 369
  • #3 IA__g_spawn_command_line_sync
    at /tmp/buildd/glib2.0-2.14.3/glib/gspawn.c line 677
  • #4 ??
    from /usr/lib/gtk-2.0/modules/libgnomebreakpad.so
  • #5 <signal handler called>
  • #6 __kernel_vsyscall
  • #7 raise
    from /lib/i686/cmov/libc.so.6
  • #8 abort
    from /lib/i686/cmov/libc.so.6
  • #9 IA__g_logv
    at /tmp/buildd/glib2.0-2.14.3/glib/gmessages.c line 497
  • #10 IA__g_log
    at /tmp/buildd/glib2.0-2.14.3/glib/gmessages.c line 517
  • #11 main
    at notify-main.c line 153
  • #0 __kernel_vsyscall


----------- .xsession-errors ---------------------
** Message: volume = 0
** Message: drive = 0
** Message: volume = 0
** Message: drive = 0
** Message: volume = 0
** Message: drive = 0
** Message: volume = 0
** Message: drive = 0
** Message: volume = 0
** Message: drive = 0
** Message: volume = 0
** Message: drive = 0
** Message: volume = 0
** Message: drive = 0
** Message: volume = 0
--------------------------------------------------
Comment 3 Kandepu Prasad 2008-05-26 18:16:11 UTC
could be a dup of bug 348149
Comment 4 Srinivasa Ragavan 2008-05-27 02:34:17 UTC
Nope, it isn't that. I dont remember the bug, but alarm notify starts and crashes. It is the dupe of that bug.
Comment 5 Milan Crha 2008-09-15 08:44:29 UTC
Yup, please update to 2.12 or better, this has been fixed there.

*** This bug has been marked as a duplicate of 273699 ***