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Bug 506953 - SMTP '550 relay not permitted' presented as 'Requested action not taken: mailbox unavailable'
SMTP '550 relay not permitted' presented as 'Requested action not taken: mail...
Status: RESOLVED NOTGNOME
Product: evolution
Classification: Applications
Component: Mailer
2.10.x (obsolete)
Other All
: Normal enhancement
: ---
Assigned To: evolution-mail-maintainers
Evolution QA team
evolution[smtp]
Depends on:
Blocks: 502515
 
 
Reported: 2008-01-03 00:10 UTC by oliver
Modified: 2012-02-18 09:21 UTC
See Also:
GNOME target: ---
GNOME version: 2.17/2.18


Description oliver 2008-01-03 00:10:44 UTC 
SMTP '550 relay not permitted' is presented to the user in a dialog with the text:

RCPT TO <recipient@example.org> failed: Requested action not taken: mailbox unavailable

Suggest presenting a better description of the problem to the user, perhaps suggesting they check their SMTP settings (as was the fix in my case).

Other information:
Comment 1 André Klapper 2012-02-17 19:14:11 UTC 
Evolution just displays the error message that it receives from the server. The error message itself is NOT generated or altered by Evolution.

Closing as NOTGNOME.
Comment 2 oliver 2012-02-17 20:11:01 UTC 
That's the point - it *doesn't* display the error message from the server.

At least, it didn't in 2008...
Comment 3 André Klapper 2012-02-17 20:38:53 UTC 
So how do you know what should have been the server message? Did another mail application provide another error message for the same settings?
Comment 4 oliver 2012-02-17 21:36:53 UTC 
How do I know the SMTP error was what is above? Packet sniffer most likely.
Comment 5 André Klapper 2012-02-18 09:21:37 UTC 
550 can have several reasons (e.g. the both mentioned in this report). Just a "Error 550" in a package sniffer won't really help you clarify. Anyway...