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Bug 502665 - Message preview locks up in Formatting message (...)
Message preview locks up in Formatting message (...)
Status: RESOLVED DUPLICATE of bug 361145
Product: evolution
Classification: Applications
Component: Mailer
2.22.x (obsolete)
Other All
: Normal major
: ---
Assigned To: evolution-mail-maintainers
Evolution QA team
Depends on:
Blocks:
 
 
Reported: 2007-12-09 14:03 UTC by Brian J. Murrell
Modified: 2008-03-16 21:56 UTC
See Also:
GNOME target: ---
GNOME version: 2.21/2.22



Description Brian J. Murrell 2007-12-09 14:03:24 UTC
Please describe the problem:
When you have a combination of:
a) an message that has URL linked images in it
b) display images only for messages sent by someone in your address book
c) remote (i.e. not local network fast) LDAP address books
d) possibly remote LDAP books need to be enabled for auto-completion

messages that have (remote URL) images in them will frequently lock up the preview pane with the status bar (i.e. that message space to the left of the offline/online icon) reporting "Formatting message (...)".

In the above list, (d) might not be necessary, but I believe a-c are. 

Steps to reproduce:
1. configure a remote LDAP server
2. configure evolution to only show images for senders in an address book
3. start reading e-mails with remote image URLs in them


Actual results:
Message preview pane no longer shows new content as you move from message to message.  One can still double-click messages to open them in their own window and the body will be rendered in that window.

Expected results:
Message previews continue to work as normal.

Does this happen every time?
Pretty much.

Other information:
I have reported this bug many times over the last few years.  I don't know why it keeps getting ignored.  Other people have confirmed the bug too.  Others simply disable image loading at all to prevent this problem.

Is disabling a usability feature really the solution to having a bug in it that has been around and reported many times in years?
Comment 1 Johan Bergström 2007-12-12 13:42:51 UTC
I've had this problem for some time aswell using exchange connector.

I think it has something to do with Global Address List.

I tried disabling it, now I get a popup asking for password for GAL at every mail I reply to, or create new, but reading mail works fine at least, so far... removed the GAL server configuration a little while ago, no formatting message lockups since then.

Stacktrace shows do_get_contacts() function that looked suspicous so trying it out.


Comment 2 Johan Bergström 2007-12-12 13:44:22 UTC
(In reply to comment #1)
> I've had this problem for some time aswell using exchange connector.
> 
> I think it has something to do with Global Address List.
> 
> I tried disabling it, now I get a popup asking for password for GAL at every
> mail I reply to, or create new, but reading mail works fine at least, so far...
> removed the GAL server configuration a little while ago, no formatting message
> lockups since then.
> 
> Stacktrace shows do_get_contacts() function that looked suspicous so trying it
> out.
> 

This was meant to be posted in bug 361145 but it might be applicable here too.
Comment 3 Russell Harrison 2008-02-19 18:28:18 UTC
I'm also seeing this problem with evolution 2.12.3

Other bugs which may be duplicates of this one are:
http://bugzilla.gnome.org/show_bug.cgi?id=361145
http://bugzilla.gnome.org/show_bug.cgi?id=342910
http://bugzilla.gnome.org/show_bug.cgi?id=502665

Seems to be a very common problem.

$ rpm -qa | grep evolution
evolution-exchange-2.12.3-1.fc8
evolution-exchange-debuginfo-2.12.3-1.fc8
evolution-data-server-1.12.3-2.fc8
evolution-remove-duplicates-0.0.3-1.fc8
evolution-sharp-debuginfo-0.14.0.1-1.fc8
libopensync-plugin-evolution2-0.22-2.fc8
evolution-remove-duplicates-debuginfo-0.0.3-1.fc8
evolution-2.12.3-1.fc8
evolution-webcal-2.12.0-1.fc8
evolution-help-2.12.3-1.fc8
evolution-data-server-debuginfo-1.12.3-2.fc8
syncevolution-0.6-2.fc8
evolution-sharp-0.14.0.1-1.fc8
libopensync-plugin-evolution2-debuginfo-0.22-2.fc8
evolution-python-0.0.4-2.fc8
evolution-python-debuginfo-0.0.4-2.fc8
evolution-webcal-debuginfo-2.12.0-1.fc8
evolution-debuginfo-2.12.3-1.fc8
beagle-evolution-0.2.18-5.fc8
Comment 4 Matthew Barnes 2008-03-11 00:34:34 UTC
Bumping version to a stable release.
Comment 5 Matthew Barnes 2008-03-16 21:56:47 UTC

*** This bug has been marked as a duplicate of 361145 ***