GNOME Bugzilla – Bug 409811
crash in GnuCash Finance Management: opened gnucash; began en...
Last modified: 2018-06-29 21:27:13 UTC
What were you doing when the application crashed? opened gnucash; began entering new transaction record into Assets/Cash in Wallet entry as soon as splash screen cleared. App may have still been initializing? (Sorry, no debug symbols) This has happened before when immediately doing something after launching app -- may be a race-type condition/need to wait for the app to "settle" further before enabling the UI? Distribution: Fedora Core release 6 (Zod) Gnome Release: 2.16.0 2006-09-04 (Red Hat, Inc) BugBuddy Version: 2.16.0 System: Linux 2.6.18-1.2869.fc6 #1 SMP Wed Dec 20 14:51:19 EST 2006 i686 X Vendor: The X.Org Foundation X Vendor Release: 70101000 Selinux: Enforcing Accessibility: Enabled ----------- .xsession-errors --------------------- (evolution:3962): camel-WARNING **: camel_exception_get_id called with NULL parameter. (evolution:3962): camel-WARNING **: camel_exception_get_id called with NULL parameter. (evolution:3962): evolution-mail-WARNING **: Could not open vfolder source: imap://brpocock@mail.sidereal.net/Shopping;noselect=yes Gtk-ERROR **: file gtktreemodelsort.c: line 2293 (gtk_tree_model_sort_clear_cache_helper): assertion failed: (level != NULL) aborting... GTK Accessibility Module initialized Bonobo accessibility support initialized GTK Accessibility Module initialized Bonobo accessibility support initialized ** (bug-buddy:4144): WARNING **: Couldn't load icon for Open Folder -------------------------------------------------- Memory status: size: 108630016 vsize: 0 resident: 108630016 share: 0 rss: 35307520 rss_rlim: 0 CPU usage: start_time: 1168529515 rtime: 0 utime: 1017 stime: 0 cutime:990 cstime: 0 timeout: 27 it_real_value: 0 frequency: 13 Backtrace was generated from '/usr/bin/gnucash' (no debugging symbols found) Using host libthread_db library "/lib/libthread_db.so.1". (no debugging symbols found) [Thread debugging using libthread_db enabled] [New Thread -1208772912 (LWP 3964)] (no debugging symbols found) 0x00332402 in __kernel_vsyscall ()
+ Trace 112140
Thread 1 (Thread -1208772912 (LWP 3964))
Thanks for reporting this problem (duplicate of bug#364946, also bug#398779 bug#405228 have both interesting additional explanations). This is a serious issue which we would like to fix, but unfortunately none of us developers has been able to reproduce the crash in a reliable way (i.e. every time). If you are interested in helping: Can you install the package gtk2-debuginfo and gnucash-debuginfo? Then, is there a sequence of keystrokes / mouseclicks that will lead to this crash *every time*? Also, could you check whether you have accessibility enabled (might be called assistive input technology or similar)? Does this crash still occur if you disable accessibility?
Thanks for taking the time to report this bug. This particular bug has already been reported into our bug tracking system, but the maintainers need more information to fix the bug. Could you please answer the questions in the other report in order to help the developers? *** This bug has been marked as a duplicate of 364946 ***
GnuCash bug tracking has moved to a new Bugzilla host. This bug has been copied to https://bugs.gnucash.org/show_bug.cgi?id=409811. Please update any external references or bookmarks.