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Bug 363174 - Mail display gets "stuck" on a message, status message is "Formatting Message (...)"
Mail display gets "stuck" on a message, status message is "Formatting Message...
Status: RESOLVED DUPLICATE of bug 361145
Product: evolution
Classification: Applications
Component: Mailer
2.22.x (obsolete)
Other Linux
: Normal major
: ---
Assigned To: evolution-mail-maintainers
Evolution QA team
: 536278 (view as bug list)
Depends on:
Blocks:
 
 
Reported: 2006-10-18 16:10 UTC by Benjamin Kahn
Modified: 2009-02-12 18:14 UTC
See Also:
GNOME target: ---
GNOME version: ---


Description Benjamin Kahn 2006-10-18 16:10:29 UTC 
Evolution frequently gets stuck displaying messages (both HTML and plain text messages)

When this happens, the UI is still responsive, but the message display will no longer switch messages.  It's possible to open a new Evolution window with a new message display that will work at this point.  Opening messages in a new window also will work.

When this happens, it is impossible to quit Evolution cleanly.  (The interface greys out, but it will never exit)

Backtrace:

(gdb) thread apply all bt

+ Trace 76997

Thread 12 (Thread -1286173792 (LWP 12385))

  • #0 ___newselect_nocancel
    from /lib/libc.so.6
  • #1 e_msgport_wait
    at e-msgport.c line 643
  • #2 thread_dispatch
    at e-msgport.c line 1035
  • #3 start_thread
    from /lib/libpthread.so.0
  • #4 clone
    from /lib/libc.so.6

Thread 11 (Thread -1296659552 (LWP 12386))

  • #0 ___newselect_nocancel
    from /lib/libc.so.6
  • #1 e_msgport_wait
    at e-msgport.c line 643
  • #2 thread_dispatch
    at e-msgport.c line 1035
  • #3 start_thread
    from /lib/libpthread.so.0
  • #4 clone
    from /lib/libc.so.6

Thread 9 (Thread -1318036576 (LWP 12389))

  • #0 ___newselect_nocancel
    from /lib/libc.so.6
  • #1 e_msgport_wait
    at e-msgport.c line 643
  • #2 thread_dispatch
    at e-msgport.c line 1035
  • #3 start_thread
    from /lib/libpthread.so.0
  • #4 clone
    from /lib/libc.so.6

Thread 8 (Thread -1328522336 (LWP 12391))

  • #0 ___newselect_nocancel
    from /lib/libc.so.6
  • #1 e_msgport_wait
    at e-msgport.c line 643
  • #2 thread_dispatch
    at e-msgport.c line 1035
  • #3 start_thread
    from /lib/libpthread.so.0
  • #4 clone
    from /lib/libc.so.6

Thread 7 (Thread -1414333536 (LWP 12392))

  • #0 ___newselect_nocancel
    from /lib/libc.so.6
  • #1 e_msgport_wait
    at e-msgport.c line 643
  • #2 thread_dispatch
    at e-msgport.c line 1035
  • #3 start_thread
    from /lib/libpthread.so.0
  • #4 clone
    from /lib/libc.so.6

Thread 3 (Thread -1704174688 (LWP 14254))

  • #0 ___newselect_nocancel
    from /lib/libc.so.6
  • #1 e_msgport_wait
    at e-msgport.c line 643
  • #2 thread_dispatch
    at e-msgport.c line 1035
  • #3 start_thread
    from /lib/libpthread.so.0
  • #4 clone
    from /lib/libc.so.6

Thread 2 (Thread -1714660448 (LWP 14256))

  • #0 ___newselect_nocancel
    from /lib/libc.so.6
  • #1 e_msgport_wait
    at e-msgport.c line 643
  • #2 thread_dispatch
    at e-msgport.c line 1035
  • #3 start_thread
    from /lib/libpthread.so.0
  • #4 clone
    from /lib/libc.so.6 

This can happen several times a day.
Comment 1 Benjamin Kahn 2006-10-18 16:19:00 UTC 
Oh!  I missed an important point.  Evolution believes it is displaying other messages in the stuck message view.  If I highlight a different message, it will be marked as read after the timeout even though the message viewer never showed the message.
Comment 2 Daniel Gryniewicz 2006-10-18 16:24:47 UTC 
I've seen this exact bug.  It used to happend semi-regularly on html-based ad mails I got from tigerdirect.  I've since unsubscribed from their ad mails, so I don't see them anymore.  I could try re-subscribing, to see if I can get a mail saved...
Comment 3 Benjamin Kahn 2006-10-21 12:41:09 UTC 
It happens on Evolution 2.8.0 as well.  I don't have the debuginfo packages installed for this version yet, but here is the stack trace:

(gdb) thread apply all bt

+ Trace 77477







Comment 4


Stanislav Brabec





          2008-03-17 18:21:03 UTC
        



Reproducible in 2.22.0.

The only change: When clicking to new message, "Formatting message" appears twice in status bar for a moment, but nothing else happens (only the never displayed message is marked as read).






Comment 5


Stanislav Brabec





          2008-06-09 13:07:35 UTC
        



*** Bug 536278 has been marked as a duplicate of this bug. ***






Comment 6


Stanislav Brabec





          2008-06-09 13:10:34 UTC
        



I have to kill evolution-2.22.1.1 10-20 times daily due to this bug. More recent backtrace was attached to the bug 536278.






Comment 7


Akhil Laddha





          2008-07-09 05:56:03 UTC
        



bug 524338 may solve the problem






Comment 8


Stanislav Brabec





          2008-07-09 10:16:14 UTC
        



No, patch from bug 524338 comment 17 does not solve the problem. openSUSE 11.0 already contains the fix:

* Wed May 21 2008 msuman@suse.de
- Added
  + bgo-524338-mail-flicker.diff (Srinivasa Ragavan) (bnc#377784)








Comment 9


Akhil Laddha





          2008-07-09 10:44:00 UTC
        



Changing the product version as per comment#8






Comment 10


Akhil Laddha





          2008-07-09 10:48:24 UTC
        



see bug 447120 also 






Comment 11


Russell Harrison





          2008-07-14 21:43:02 UTC
        



Evolution 2.22.3.1 in Fedora 9 is also still experiencing this problem.

$ rpm -q evolution

evolution-2.22.3.1-1.fc9.i386







Comment 12


Stanislav Brabec





          2008-09-25 14:31:03 UTC
        



Evolution 2.23.92, gtkhtml-3.23.92, openSUSE 11.1 beta1. Still experiencing this problem.






Comment 13


Ari Pollak





          2008-09-26 21:36:54 UTC
        



I seem to have worked around this bug by unchecking "Show the photograph
of sender in the message preview" in Preferences->Mail
Preferences->Headers. That functionality never seemed to do anything for
me anyway.







Comment 14


Stanislav Brabec





          2008-09-29 14:02:27 UTC
        



I have never had this checked, but I am experiencing the bug anyway.






Comment 15


Stanislav Brabec





          2008-10-08 14:59:21 UTC
        



evolution 2.24.0, gtkhtml-3.24.0, openSUSE 11.1 beta2. Still experiencing
this problem.

There is only one change in behavior: I am able to quit without "evolution --force-shutdown". The rest is still the same: I have to restart evolution ~10 times a day due to this bug.






Comment 16


Stanislav Brabec





          2009-01-08 10:29:24 UTC
        



evolution 2.24.1.1 gtkhtml-3.24.1.1, openSUSE 11.1 final. Still experiencing
this problem.

https://bugzilla.novell.com/show_bug.cgi?id=398516 gives a hint of problematic code and work-around: LDAP addressbook lookup and possibly Edit->Prefs->Mail Prefs->Html->Show image. Turning LDAP address book off fixes this problem.

Blind guessing that bug 523135 (pidgin #3820) may have a similar reason.


There is a new regression: 100% reproducible crash of subsequent evolution launch:

Program received signal SIGSEGV, Segmentation fault.




+
Trace
    211380






Thread 140736956135760
          (LWP 29074)


    

  • 
#0
imap_rescan

    
                at camel-imap-folder.c
                  line
                  1005

    

    • 

  • 
#1
imap_refresh_info

    
                at camel-imap-folder.c
                  line
                  742

    

    • 

  • 
#2
refresh_folders_exec

    
                at mail-send-recv.c
                  line
                  816

    

    • 

  • 
#3
mail_msg_proxy

    
                at mail-mt.c
                  line
                  520

    

    • 

  • 
#4
??

    
                from
                /usr/lib64/libglib-2.0.so.0

    

    • 

  • 
#5
??

    
                from
                /usr/lib64/libglib-2.0.so.0

    

    • 

  • 
#6
start_thread

    
                from
                /lib64/libpthread.so.0

    

    • 

  • 
#7
clone

    
                from
                /lib64/libc.so.6

    

    • 

  • 
#8
??

    • 













Comment 17


Milan Crha





          2009-02-12 11:33:27 UTC
        



Please do not mixup different things, open new (or find other) bug for the last imap thing, Thanks.

*** This bug has been marked as a duplicate of 361145 ***






Comment 18


Stanislav Brabec





          2009-02-12 18:14:20 UTC
        



Crash from comment 16 reported as bug 571514.