GNOME Bugzilla – Bug 344267
search is not easy to find aka "a few minutes with gnome virgins"
Last modified: 2006-06-08 19:42:40 UTC
Hi, Michael Gilbert explained his experience when introducing GNOME to people otherwise running Windows in Debian bug http://bugs.debian.org/371882: """ at work the other day a couple windows-locked coworkers of mine were attempting to use a fedora system. they were attempting to figure out if a particular application was available on the system. they had no idea where to go to do a file search (they expected it to be in the start menu, but gave up after they found it wasn't under applications). so then they tried nautilus, but couldn't figure out where to go. they dropped down to / where they were even more dumbfounded. a comment was "what are all these directories and how am i supposed to find anything in this mess." i suggested looking in /usr/local and /opt but both came up empty. i suggested that they try the search under the gnome places menu, at which point they were able to find some similarity to their expectations. at first they used the defaults and only searched in their home directory (inadvertently assuming that the file must not be on the disk even though their search path was too limited), at which point i said you should search from the / directory. they opened the gnome file selector, and could not figure out how to pick / (in fact they didn't understand the concept of /, or how it relates to something like c:). i also didn't know how to select / directly from the gnome file selector this, but eventually figured out if you select the topmost directory breakout at the top of the file selector that you will get / as your selection. this is very non-obvious and needs to be fixed. so they tried their search, which completed *way* too fast for their expectations (likely because they are used to windows searches taking significant time to search an entire disk because file lists are not cached as scrollkeeper does). so i did a "find / | grep fname" which also came up empty to indicate to them that indeed the file they were looking for was not on the system. at one point another comment was "it seems like they do things differently just to be different," referring to the gnome desktop in general vs windows. anyway, hope you can find some useful bits from the mindset virgin gnome users. need more details? just ask. """ Bye,
No one watches the general product. Bugs filed here should only be filed by those who intend to fix the bugs they file. I'd suggest picking one of the products and filing a bug against it or discussing on usability list or similar.
Thanks, I'll follow your advice and mail usability@go.