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Bug 344267 - search is not easy to find aka "a few minutes with gnome virgins"
search is not easy to find aka "a few minutes with gnome virgins"
Status: RESOLVED INVALID
Product: general
Classification: Other
Component: general
unspecified
Other Linux
: Normal normal
: ---
Assigned To: Unknown User
Unknown User
Depends on:
Blocks:
 
 
Reported: 2006-06-08 11:24 UTC by Loïc Minier
Modified: 2006-06-08 19:42 UTC
See Also:
GNOME target: ---
GNOME version: 2.13/2.14



Description Loïc Minier 2006-06-08 11:24:33 UTC
Hi,

Michael Gilbert explained his experience when introducing GNOME to people otherwise running Windows in Debian bug http://bugs.debian.org/371882:
"""
at work the other day a couple windows-locked coworkers of mine were                                                                                                          
attempting to use a fedora system.  they were attempting to figure out                                                                                                        
if a particular application was available on the system.  they had no                                                                                                         
idea where to go to do a file search (they expected it to be in the                                                                                                           
start menu, but gave up after they found it wasn't under applications).                                                                                                       
so then they tried nautilus, but couldn't figure out where to go.  they                                                                                                       
dropped down to / where they were even more dumbfounded.  a comment was                                                                                                       
"what are all these  directories and how am i supposed to find anything                                                                                                       
in this mess."  i suggested looking in /usr/local and /opt but both came                                                                                                      
up empty.                                                                                                                                                                     
                                                                                                                                                                              
i suggested that they try the search under the gnome places menu, at                                                                                                          
which point they were able to find some similarity to their expectations.                                                                                                     
at first they used the defaults and only searched in their home directory                                                                                                     
(inadvertently assuming that the file must not be on the disk even                                                                                                            
though their search path was too limited), at which point i said you should                                                                                                   
search from the / directory.  they opened the gnome file selector, and could                                                                                                  
not figure out how to pick / (in fact they didn't understand the concept of /,                                                                                                
or how it relates to something like c:).  i also didn't know how to                                                                                                           
select / directly from the gnome file selector this, but eventually                                                                                                           
figured out if you select the topmost directory breakout at the top of the                                                                                                    
file selector  that you will get / as your selection.  this is very                                                                                                           
non-obvious and needs to be fixed.  so they tried their search, which                                                                                                         
completed *way* too fast for their expectations (likely because they are                                                                                                      
used to windows searches taking significant time to search an entire                                                                                                          
disk because file lists are not cached as scrollkeeper does).  so i did                                                                                                       
a "find / | grep fname" which also came up empty to indicate to them                                                                                                          
that indeed the file they were looking for was not on the system.                                                                                                             
                                                                                                                                                                              
at one point another comment was "it seems like they do things                                                                                                                
differently just to be different," referring to the gnome desktop in                                                                                                          
general vs windows.                                                                                                                                                           
                                                                                                                                                                              
anyway, hope you can find some useful bits from the mindset virgin gnome                                                                                                      
users.  need more details?  just ask.                                                                                                                                         
"""

Bye,
Comment 1 Elijah Newren 2006-06-08 18:08:53 UTC
No one watches the general product.  Bugs filed here should only be filed by those who intend to fix the bugs they file.  I'd suggest picking one of the products and filing a bug against it or discussing on usability list or similar.
Comment 2 Loïc Minier 2006-06-08 19:42:40 UTC
Thanks, I'll follow your advice and mail usability@go.