GNOME Bugzilla – Bug 309790
Help system does not work
Last modified: 2008-01-15 12:57:47 UTC
Please describe the problem: The problem is that I can't invoke help from within GIMP. When I press F1, Shift-F1 keys or click help item in the GIMP's menu, the Windows' system dialog "Move item" pops up, asking me to choose folder to move the HTML help file to. I press "Cancel" button, and then Windows' system dialog "Copy item" pops up, asking me to choose folder to copy the same HTML help file to. When I press "Cancel" again, the according HTML help file is automatically opened with Notepad as plain text. Steps to reproduce: 1. Install Windows XP SP2 Professional Russian 2. Install MyIE2 v.0.9.27.68 3. Install The GIMP v.2.2.7 4. Press F1 key from within GIMP. Actual results: I described it above. Expected results: I expect to get help on working with GIMP. Does this happen every time? Yes, it does. Other information: My OS is MS Windows XP SP2 Professional Russian My default web-browser is MyIE2 v.0.9.27.68 (the shell for MSIE6.0 core) GIMP help version is 2.0.8 GIMP is set up to use external web-browser for help system. This situation takes place on two identically configured computers: at my work and at home.
Bug #171200 describes a problem that seems very similar, caused by modifying the registry using a program called Regseeker. Could you read that bug report and let us know whether it has any relevance to your problem?
OK, I've just took a look at Bug #171200 and it was very useful for me. Now I know the reason of the misbehaviour, and that's enough for me to make a choice: GIMP help working from within the GIMP or "Copy/Move To..." in Explorer context menues. Now I will think about my choise... :))) It is absolutely the same situation as disribed in Bug #171200 report. Thank you very much for so fast and accurate reaction, my best regards to all your great team! :)
You should contact the RegSeeker developers and ask why this happens and if they can change something in the way the copy/move to works - or direct them here to Bugzilla, so they can speak for themselves.
*** This bug has been marked as a duplicate of 171200 ***
To Michael Schumacher: I'll send a bug report to RegSeeker developers, but I am not sure that I've added "copy/move to..." to my registry with RegSeeker. It happened not yesterday. :) Anyway, thank you for help once more.