GNOME Bugzilla – Bug 269510
Unable to open exchange folders, until the offending email is removed.
Last modified: 2006-09-30 19:58:35 UTC
Please fill in this template when reporting a bug, unless you know what you are doing. Description of Problem: I have started using evolution to connect to microsoft exchange. Sometimes when trying to read an exchange folder on the server, i get the message "Error while opening folder exchange:// .....". I am using evolution 2.0.2 with Fedora core 3. I can read the folder again if i move the offending email from that folder to a different folder on the server (using exchange's web interface). I also have noticed that the offending emails just happen to be from people whose last names begin with k, l, m or n! I know this sounds strange but it is just an observation. Do any of you know what is wrong? I really need help on this to be able to use Linux at work. Steps to reproduce the problem: 1. Send me email at samuel.irlapati@unisys.com and i will have someone whose emails cannot be read, send you an email to an exchange account. Then you should be able to see how the bug. I can send my phone number too to a private emal if nessecary. 2. 3. Actual Results: Expected Results: How often does this happen? I have noticed this happening when people within the company whose last names begin with K, L, M or N send me emails. Additional Information:
I got a debug file output for the error I am getting. I used the following script file. export CAMEL_DEBUG=all export CAMEL_VERBOSE_DEBUG=1 export GROUPWISE_DEBUG=1 export E2K_DEBUG=5 /usr/bin/evolution --debug=evolution_debug.log The error file is below. uids match: Vfolder 'Junk' subfolder changed 'personal/Inbox' changed 0 added 0 removed 1 removing uid '0000005e461f' Thread 43915bb0 camel_junk_plugin_check_junk em_junk_sa_check_junk > CamelFolder:get_message('personal/Deleted Items', '0000005dffcd') = class: CamelMimeMessage mime-type: text/plain; charset=ISO-8859-1; format=flowed content class: CamelDataWrapper content mime-type: text/plain; charset=ISO-8859-1; format=flowed < 43915bb0 > pipe_to_sa spamc -c -p 7830 junk filter => clean Searching for added matches '(match-all (system-flag "Junk"))' Vfolder 'Junk' subfolder changed 'personal/Deleted Items' changed 0 added 1 removed 0 Thread 42900bb0 > CamelFolder:get_message('Inbox', '39349') = class: CamelMimeMessage mime-type: text/plain; charset=iso-8859-1 content class: CamelDataWrapper content mime-type: text/plain; charset=iso-8859-1 < 42900bb0 > Thread 42900bb0 > CamelFolder:get_message('Inbox', '39387') = class: CamelMimeMessage mime-type: text/html; charset=us-ascii content class: CamelDataWrapper content mime-type: text/html; charset=us-ascii < 42900bb0 > CamelException.setv(0x84cfea8, 2, 'Could not get new messages') loading error file /usr/share/evolution/2.0/errors/addressbook-errors.xml loading error file /usr/share/evolution/2.0/errors/calendar-errors.xml loading error file /usr/share/evolution/2.0/errors/filter-errors.xml loading error file /usr/share/evolution/2.0/errors/mail-composer-errors.xml loading error file /usr/share/evolution/2.0/errors/mail-errors.xml loading error file /usr/share/evolution/2.0/errors/e-system-errors.xml loading error file /usr/share/evolution/2.0/errors/shell-errors.xml Thread 42900bb0 > CamelFolder:get_message('Inbox', '39387') = class: Camelcamel_junk_plugin_check_junk em_junk_sa_check_junk MimeMessage mime-type: text/html; charset=us-ascii content class: CamelDataWrapper content mime-type: text/html; charset=us-ascii < 42900bb0 > Thread 43915bb0 > I have not pasted the whole error file. But if you need more information please let me know.
Created attachment 44462 [details] debug output using E2K_DEBUG=5
Created attachment 44463 [details] debug output using E2K_DEBUG=m
I added two attachments today (Fri Dec 3, 2004) which are debug outputs using E2K_DEBUG=5 and E2K_DEBUG=m. If you need any help figuring out what is wrong, do not hesitate to ask.
I get this error when trying to open a folder containing any message without Internet headers (messages sent on the same exchange server).
I just started getting this same behavior today (which means something must have changed on our Exchange server). If I try to open a folder that has messages from accounts on our exchange server I get: CamelException.setv(0x8194bb0, 2, 'Could not get new messages') in the CAMEL_DEBUG=all output. This also happens whenever I receive a new message that was sent internally (as opposed to being routed over the Internet). I am not yet able to see the message headers to post examples of one problem message versus another that works.
Created attachment 44662 [details] export CAMEL_DEBUG=all export CAMEL_VERBOSE_DEBUG=1 export GROUPWISE_DEBUG=1 export E2K_DEBUG=5 evolution-2.0 --debug=evolution_debug.log
The http error 404 in attachment 44463 [details] suggests that server could not find the object we were querying for. I dont think so much can be done if thats the error in the other cases as well.
This does not make sense that there is an http error. I am able to see the email which causes connector to fail, in the web browser. Can you please look further into what is the problem.
Samuel: Does that mail contain % or TAB or any special character in its subject?
Samuel Irlapati: Is this bug still reproducible ? if yes can that mail be attached to bugzilla or mail it to sushma/sankar ?
Closing this bug report as no further information has been provided. Samuel, please feel free to reopen this bug if you can provide the information Sankar and Poornima asked for. Thanks!