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Bug 795009 - Crash when loading the stylesheets
Crash when loading the stylesheets
Status: RESOLVED FIXED
Product: GnuCash
Classification: Other
Component: Reports
3.0
Other Windows
: Normal critical
: future
Assigned To: gnucash-reports-maint
gnucash-reports-maint
Depends on:
Blocks:
 
 
Reported: 2018-04-05 18:45 UTC by Caroline Schaeuble
Modified: 2018-06-30 00:07 UTC
See Also:
GNOME target: ---
GNOME version: ---



Description Caroline Schaeuble 2018-04-05 18:45:14 UTC
Starting GnuCash 3.0 on my windows 10 system GnuCash crashes when the stylesheets are loaded.
Comment 1 tmanhente 2018-04-05 20:48:23 UTC
Maybe you're having the same problem I've reported in issue 794934?
Comment 2 Frank H. Ellenberger 2018-04-08 05:59:43 UTC
If you write "bug 794934" instead of issue, you get a link. ;-)
Comment 3 Geert Janssens 2018-04-10 16:20:07 UTC
Can you try to move the file
c:\Users\<your-username>\AppData\Roaming\GnuCash\stylesheets-2.0 out of that directory and try to run gnucash again ? That would confirm the issue to be similar to the one in bug 794934 or not. It may be it now crashes while trying to load saved reports, in which case the saved-reports-xyz file(s) need(s) to be moved aside as well.

Does your windows user name contain non-ascii characters like accented characters (é, à, ö, ç,...) ?
Comment 4 Frank H. Ellenberger 2018-04-10 16:35:08 UTC
Nobody here provided a trace file or similar.
I watched in bug 794934 they were using Microsofts Codepage 1252.
In that case, can you change it e.g. in your Sytem Settings to UTF-8?
Comment 5 John Ralls 2018-04-16 23:34:27 UTC
There's a nightly build at https://wiki.gnucash.org/builds/win32/maint/gnucash-3.0-2018-04-16-git-3.0-75-g87f94abc8+.setup.exe that includes a change to converting characters from Scheme to UTF8 that I think resolves this issue. Please test it.
Comment 6 Geert Janssens 2018-04-17 12:43:08 UTC
The nightly build in the comment above won't run due to a missing dll. I have just now created a new installer to fix that:
https://wiki.gnucash.org/builds/win32/maint/gnucash-3.0-2018-04-17-git-3.0-75-g87f94abc8+.setup.exe
Please test with that one and report back.
Comment 7 Caroline Schaeuble 2018-04-18 18:28:05 UTC
I have tried the new installer from comment 6 and it works without any trouble. The installation was completely straightforward. The new GnuCash looks very good. Thank you for all for such a great program.
Comment 8 Arnd Hostert 2018-04-19 09:02:51 UTC
Another User has also tried the Version from Geert in Comment 6 and reports it to work without Problems.
Comment 9 John Ralls 2018-06-30 00:07:22 UTC
GnuCash bug tracking has moved to a new Bugzilla host. This bug has been copied to https://bugs.gnucash.org/show_bug.cgi?id=795009. Please update any external references or bookmarks.