After an evaluation, GNOME has moved from Bugzilla to GitLab. Learn more about GitLab.
No new issues can be reported in GNOME Bugzilla anymore.
To report an issue in a GNOME project, go to GNOME GitLab.
Do not go to GNOME Gitlab for: Bluefish, Doxygen, GnuCash, GStreamer, java-gnome, LDTP, NetworkManager, Tomboy.
Bug 781985 - Google accounts get logged out and won't login anymore
Google accounts get logged out and won't login anymore
Status: RESOLVED DUPLICATE of bug 781990
Product: gnome-online-accounts
Classification: Core
Component: general
3.22.x
Other Linux
: Normal normal
: ---
Assigned To: GNOME Online Accounts maintainer(s)
GNOME Online Accounts maintainer(s)
Depends on:
Blocks:
 
 
Reported: 2017-04-30 17:01 UTC by Ricardo Ramos
Modified: 2017-05-11 21:55 UTC
See Also:
GNOME target: ---
GNOME version: ---


Attachments
Screenshots of the issue. (44.10 KB, application/zip)
2017-04-30 17:01 UTC, Ricardo Ramos
Details
Blank window instead of step two verification process (300.28 KB, image/png)
2017-05-10 23:04 UTC, Sasan
Details

Description Ricardo Ramos 2017-04-30 17:01:58 UTC
Created attachment 350771 [details]
Screenshots of the issue.

Steps to reproduce the problem:

1. I login for the first time to the Google account in Gnome Online Accounts, it works with no problems.

2. After a while the credentials expire (screenshot #1).

3. I try to login again but the window keep saying the credentials expired.

4. I proceed to delete the account but an error message appears (screenshot # 2)

5. I go to seahorse and delete the stored credentials.

6. I try to login again but the same issue persist.


I use Fedora 25.

Images are compressed in a zip file.
Comment 1 Debarshi Ray 2017-05-09 14:27:12 UTC
Did you happen to log out/in without a reboot before this happened? Does a reboot 'fix' it?
Comment 2 Ricardo Ramos 2017-05-09 18:04:13 UTC
(In reply to Debarshi Ray from comment #1)
> Did you happen to log out/in without a reboot before this happened? Does a
> reboot 'fix' it?

I didn't reboot my computer immediately after I deleted the account but I noticed this still didn't work after I turned my computer off when I went to bed and turn it on the day after.

I can't test this again because my laptop's keyboard broke and to send it to repair I had to delete my fedora installation and re-install windows again because my computer is still under warranty.
Comment 3 Sasan 2017-05-10 23:02:45 UTC
Similar issue here. I was happily using my Google account with goa, got a message about suspicious activity this morning and had to change my Google account password.

On my laptop (Fedora 25), I removed the account, try to add it again using the new password but when I enter the password instead of getting the two step verification dialogue I get a blank window. See the attached shot.

Google has very recently changed their login page. Can it be causing the issue? https://support.google.com/accounts/answer/7338427
Comment 4 Sasan 2017-05-10 23:04:33 UTC
Created attachment 351588 [details]
Blank window instead of step two verification process
Comment 5 Debarshi Ray 2017-05-11 21:55:22 UTC
That sounds like bug 781990.

*** This bug has been marked as a duplicate of bug 781990 ***