GNOME Bugzilla – Bug 761554
Evolution displays email empty but it isn't
Last modified: 2016-02-19 08:59:40 UTC
I just received an email that evolution displays completely empty. If I ask Evolution to display the message source (with CTRL+u), this is what it shows me: X-Evolution-Source: 1445533901.2569.5@mathieus-t440s Date: Thu, 04 Feb 2016 15:22:02 +0100 Subject: No Subject Message-ID: <1454595722.2594.11.camel@mathieus-t440s.home> Mime-Version: 1.0 From: If I view the email in my webmail, the email has a subject, a sender, a body, all the right headers in the right place, and a PDF attachment. I can't attach the full email here, since it is an email from a customer accepting a quotation for a job I will do for them. (hence it is rather private) However, I'm happy to keep the email in my inbox forever and check whatever is required to get this bug fixed. This is the second time Evolution does this to me. Both emails were coming from this same customer, both emails were accepting a work quotation and had a PDF attachment. This is on Fedora 23: evolution-3.18.4-1.fc23.x86_64
Thanks for a bug report. I suppose you download the message from an IMAP account, which might be bug #761096. The problem is that the message is too large, thus it is downloaded in chunks, not as one long data blob. The chunk download broke in some way and the broken message had been saved into the cache. See the other bug report for more details. *** This bug has been marked as a duplicate of bug 761096 ***
> I suppose you download the message from an IMAP account, I am, yes. > The problem is that the message is too large I honestly doubt it, the message is ~400kB, that doesn't strike me as very "large". However, it might still be a download failure, because right now I can see the email displayed properly in Evolution. Which could indicate that since then, Evolution has tried downloading it again, and succeeded this time. I guess I'll have to try out the fix from bug 761096, and I'll reopen if it happens again anyway.
(In reply to Mathieu Bridon from comment #2) > > The problem is that the message is too large > > I honestly doubt it, the message is ~400kB, that doesn't strike me as very > "large". The meaning of 'large' for me and for you is not the same as the meaning of 'large' for networking. The IMAPx has set a limit to 32KB, once the message is larger it is downloaded in chunks. > I guess I'll have to try out the fix from bug 761096, and I'll reopen if it > happens again anyway. Thanks, I appreciate it.