After an evaluation, GNOME has moved from Bugzilla to GitLab. Learn more about GitLab.
No new issues can be reported in GNOME Bugzilla anymore.
To report an issue in a GNOME project, go to GNOME GitLab.
Do not go to GNOME Gitlab for: Bluefish, Doxygen, GnuCash, GStreamer, java-gnome, LDTP, NetworkManager, Tomboy.
Bug 734671 - Unable to open PDF file with the error message that Adobe Reader is needed
Unable to open PDF file with the error message that Adobe Reader is needed
Status: RESOLVED DUPLICATE of bug 585572
Product: evince
Classification: Core
Component: PDF
3.4.x
Other Linux
: Normal normal
: ---
Assigned To: Evince Maintainers
Evince Maintainers
Depends on:
Blocks:
 
 
Reported: 2014-08-12 14:35 UTC by Paul Menzel
Modified: 2014-08-12 17:37 UTC
See Also:
GNOME target: ---
GNOME version: ---



Description Paul Menzel 2014-08-12 14:35:48 UTC
Trying to open the file `Profit_Projektvorschlag_R.pdf` fails with the error message at the bottom.

$ wget http://www.ibb.de/portaldata/1/resources/content/download/WiFoe/Profit_Projektvorschlag_R.pdf
--2014-08-12 16:18:23--  http://www.ibb.de/portaldata/1/resources/content/download/WiFoe/Profit_Projektvorschlag_R.pdf
Auflösen des Hostnamen »www.ibb.de (www.ibb.de)«... 213.61.227.181
Verbindungsaufbau zu www.ibb.de (www.ibb.de)|213.61.227.181|:80... verbunden.
HTTP-Anforderung gesendet, warte auf Antwort... 200 OK
Länge: 2278152 (2,2M) [application/pdf]
In »»Profit_Projektvorschlag_R.pdf«« speichern.

100%[===================================================================================================================================================================================================================================================================================>] 2.278.152    395K/s   in 5,4s    

2014-08-12 16:18:28 (409 KB/s) - »»Profit_Projektvorschlag_R.pdf«« gespeichert [2278152/2278152]
$ file Profit_Projektvorschlag_R.pdf
Profit_Projektvorschlag_R.pdf: PDF document, version 1.6

The following error is shown.

Pleas wait...
If this message is not eventually replaced by the proper contents of the document, your PDF
viewer may not be able to display this type of document.
You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by
visiting http://www.adobe.com/go/reader_download.
For more assistance with Adobe Reader visit http://www.adobe.com/go/acrreader.
Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Mac is a trademark
of Apple Inc., registered in the United States and other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other
countries.

The Mac OSX PDF program has the same problem. Opening it with the Adobe Reader works.
Comment 1 Paul Menzel 2014-08-12 14:45:11 UTC
Size constraints for attachments are too strict, so I am unable to attach the 2.2 PDF file. Compression does not help either.

-rw-r--r-- 1 joey joey 2,2M Jul 10 15:43 Profit_Projektvorschlag_R.pdf
-rw-r--r-- 1 joey joey 2,2M Aug 12 16:43 Profit_Projektvorschlag_R.pdf.7
Comment 2 Germán Poo-Caamaño 2014-08-12 17:37:18 UTC
Thanks for the bug report. This particular bug has already been reported into our bug tracking system, but please feel free to report any further bugs you find.

*** This bug has been marked as a duplicate of bug 585572 ***