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Bug 728697 - Fedora-GNOME Freezes while normal activities (Browsing..)
Fedora-GNOME Freezes while normal activities (Browsing..)
Status: RESOLVED NOTGNOME
Product: gnome-shell
Classification: Core
Component: drivers
3.10.x
Other Linux
: Normal critical
: ---
Assigned To: gnome-shell-maint
gnome-shell-maint
Depends on:
Blocks:
 
 
Reported: 2014-04-22 05:06 UTC by dB
Modified: 2014-06-24 22:10 UTC
See Also:
GNOME target: ---
GNOME version: ---


Attachments
I have attached xorg's log file (34.30 KB, text/plain)
2014-04-22 05:06 UTC, dB
Details
Output file of journalctl --user --since=today (8.00 KB, text/plain)
2014-05-10 10:17 UTC, dB
Details
Output of journalctl --since=today (551.95 KB, text/plain)
2014-05-19 06:47 UTC, dB
Details

Description dB 2014-04-22 05:06:07 UTC
Created attachment 274870 [details]
I have attached xorg's log file

I am using Fedora 20 (32-bit)-i386
Fedora freezes while browsing in firefox or google chrome but mouse and keyboard seems working, i have to reboot my system to start it as normal

Please solve this issue....





Attachment: Xorg's log file
Comment 1 dB 2014-04-22 05:43:42 UTC
Additional Information:

Processor: Intel® Core™2 Duo CPU E7500 @ 2.93GHz × 2

Graphics :Intel® G41
 
RAM: 1.9 GB

GNOME: 3.10.2
Comment 2 Allan Day 2014-04-22 10:45:41 UTC
(In reply to comment #0)
...
> Fedora freezes while browsing in firefox or google chrome but mouse and
> keyboard seems working, i have to reboot my system to start it as normal
...

Thanks for the report. Can you provide some more details? What do you mean by freeze, exactly? Are you able to get into a TTY with Ctrl+Alt+F2 ?
Comment 3 Rui Matos 2014-04-22 11:32:24 UTC
The output from "journalctl --user --since=today" after you hit one of these freezes might also be useful.
Comment 4 dB 2014-04-22 17:02:00 UTC
@ Allan Day

My whole system hangs but at the same time my mouse seems working & system does not accept any keys from keyboard except NUM LOCK.

This Problem frequently occurs on my machine while firefox/chrome displaying lots of flash contents
Comment 5 dB 2014-04-23 01:22:36 UTC
Mouse Working in the sense 'its just moving ". (Cant able to click )
Comment 6 dB 2014-04-23 06:07:33 UTC
Additional Information:

This problem occurs even in Ubuntu's GNOME version.

Please click the below link, it will take you to the exact problem which i am struggling with. This problem status is CONFIRMED in launchpad but not yet cleared.

https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1218309
Comment 7 André Klapper 2014-04-28 05:35:37 UTC
DB: Please answer comment 3
Comment 8 dB 2014-05-09 02:18:44 UTC
@Comment3:
 Please explain that instruction !
Today i experienced the same problem again when i was opening a web page with lot of photos and flash contents in firefox.
Comment 9 André Klapper 2014-05-09 07:15:04 UTC
dB: Please enter the command "journalctl --user --since=today" in a GNOME Terminal window after you hit one of these freezes.
Comment 10 dB 2014-05-09 14:27:20 UTC
@Comment9
 
Ok. If i enter this command, what  will it do and then what should i do?
How to identify my problem with this command?
Comment 12 dB 2014-05-10 10:17:25 UTC
Created attachment 276276 [details]
Output file of journalctl --user --since=today

I have attached the Output file of journalctl --user --since=today.
I couldnt able to understand the codings in this file. So please help me.
Comment 13 Rui Matos 2014-05-12 08:30:17 UTC
(In reply to comment #12)
> Created an attachment (id=276276) [details]
> Output file of journalctl --user --since=today
> 
> I have attached the Output file of journalctl --user --since=today.
> I couldnt able to understand the codings in this file. So please help me.

I don't see anything relevant here. It's probably better if you attach the whole "journalctl --since=today" output, i.e. the system-wide log, not just for the current user. But it has to be captured _after_ a freeze occurs.
Comment 14 dB 2014-05-19 06:47:02 UTC
Created attachment 276744 [details]
Output of journalctl --since=today

Ok.
After facing the freezing problem, i captured the output of journalctl --since=today and attached with this comment.
Comment 15 Rui Matos 2014-05-19 09:16:39 UTC
May 19 11:54:59 db kernel: [1;31m[drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... render ring idle[0m

This looks like a gpu hang, i.e. a bug in the graphics driver. I recommend that you report it in the Fedora bugzilla:

https://bugzilla.redhat.com/enter_bug.cgi?product=Fedora&component=xorg-x11-drv-intel
Comment 16 dB 2014-05-19 12:44:22 UTC
@comment15

Thank you Rui Matos and Whole GNOME team.

Reported this bug in redhat team (Bug Id: 1099070)
I kindly request gnome bugzilla team to contact redhat team to solve this issue
because they are too lazy to reply..!!!
Comment 17 André Klapper 2014-05-19 15:08:34 UTC
> because they are too lazy to reply..!!!

It is not lazyness (and such a statement feels slightly insulting to me). It's either busyness with other priorities, or missing (wo)manpower. Not sure what your expectations are based on, but many people are volunteers just like you. If you insist on fixing this, consider buying a service level agreement with a distributor, contribute a patch to fix your problem, or pay somebody to do it.
Comment 18 dB 2014-05-20 01:46:18 UTC
@comment17

 I didnt mean to hurt you. I already reported about this bug in redhat bugzilla but they are not replyed  so far thats why i told like that. I am very sorry, I know redhat and GNOME teams are the most important teams towards the open source environment  and i respect you all !!

Once again i request you to contact them to solve this issue...