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Bug 707235 - message list corrupt
message list corrupt
Status: RESOLVED OBSOLETE
Product: evolution
Classification: Applications
Component: Mailer
3.4.x (obsolete)
Other Linux
: Normal major
: ---
Assigned To: evolution-mail-maintainers
Evolution QA team
Depends on:
Blocks:
 
 
Reported: 2013-09-01 17:17 UTC by Ross Boylan
Modified: 2013-09-01 17:53 UTC
See Also:
GNOME target: ---
GNOME version: ---



Description Ross Boylan 2013-09-01 17:17:04 UTC
My message list is missing many messages and has also lost the read status for (apparently) all messages (that, they show as unread).  One message marked ToDo is still so marked.

I have marked this as major severity because it renders evolution unreliable, if not unusable.  However, I was able to use evolution for weeks without this problem, so it must be triggered by unusual circumstances.

This happened coincident with my clicking on an open evolution window (not sure if it was the message list or the main message display).  I might have right clicked, though not intentionally.  Before that, everything was fine; after it was as described above.

Neither restarting evolution nor selecting "display deleted messages" helped.

The message store is IMAP4; the messages are still visible there with mutt.

I assume the local cache for the message index got trashed, but I don't know how, how to fix it, or what file(s) are involved.

evolution 3.4.4-3, amd64 architecture, Debian wheezy.  The remote mailbox is running courier-imap 4.1.1.20060828-5 (old Debian).  I'm using imap  with SSL.  The connection is flakey, for unknown, but not evolution-specific, reasons.  There are frequent timeouts on operations.  The mailbox has a little under 19,000 messages.

Running under KDE 4.8.4-2.
Comment 1 Matthew Barnes 2013-09-01 17:53:12 UTC
Thanks for taking the time to report this bug.
However, you are using a version that is too old and not supported anymore. GNOME developers are no longer working on that version, so unfortunately there will not be any bug fixes for the version that you use.

By upgrading to a newer version of GNOME you could receive bug fixes and new functionality. You may need to upgrade your Linux distribution to obtain a newer version of GNOME.
Please feel free to reopen this bug if the problem still occurs with a newer version of GNOME.