GNOME Bugzilla – Bug 704816
GIMP 2.8 Crash "Updating Tag Cache"
Last modified: 2018-05-24 13:47:59 UTC
Whenever I try to load up GIMP 2.8 on my Windows 7 Toshiba, it will load just fine after download, however, I recently uninstalled GIMP 2.6 because even though it was using the brushes/patterns/gradients, it wouldn't load any of the new things I tried to add, so I added them to my GIMP 2.8 folders, and since then, GIMP 2.8 will no longer load up passed the part that says "Updating Tag Cache". Normally, GIMP took a while for me to load and often would tell me that it was "No Longer Responding" or just "Not Responding" but would then correct that and load up just fine. However, this time, when it gets to "Not Responding" my PC says GIMP failed to open, it is checking the problem and it only gives me the option to close it, at this point it no longer makes any attempt to open and it's bothering me because I use GIMP for my artwork and a few other projects on sites such as IMVU. I sell my artwork and the stuff I do on IMVU makes an income for me, so I was wondering if you know what is causing this problem and if there is anything I can do to fix it? (I use 2.8 on my MacBook and it has no issues whatsoever it just takes forever to open up with all of my brushes/patterns/gradients, so I'm confused as to why these are giving me issue on my PC)
Thanks for taking the time to report this bug. This bug report isn't very useful because it doesn't describe the bug well. If you have time and can still reproduce the bug, please read http://bugzilla.gnome.org/bug-HOWTO.html and add a more useful description to this bug, especially *exact* version information.
Version is the most recent 2.8.6 I believe. I have brushes and patterns that worked on all of the GIMP 2.6 versions I had, they also worked just fine on my mac. However, on my Toshiba, when I moved the brushes and patterns over into my Gimp 2.8 folders, I could not load GIMP. It would get as far as "Updating Tag Cache" (that's what it said on it's start up screen) and it would freeze and Windows would close it. I have had no problem using GIMP 2.6 on my Toshiba (Windows 7 OS) in the past and for my MacBook (Runs SnowLeopard OS 10.6 I think) I run GIMP 2.8.6 and it has also not had any issues with opening. I hope this helps a little more... I'm not sure what specific scripts and such are being run when GIMP tries to open but it doesn't like to run with any of the new brushes or patterns I've installed.
Does this still happen in 2.8.10?
Closing this bug report as no further information has been provided. Please feel free to reopen this bug if you can provide the information asked for. Thanks!
Happens on Windows 7 Pro SP1 x64 with a fresh GIMP 2.8.14 install. I am able to help provide some debugging information. Im not familiar with WinDBG though.
*** Bug 750354 has been marked as a duplicate of this bug. ***
-- GitLab Migration Automatic Message -- This bug has been migrated to GNOME's GitLab instance and has been closed from further activity. You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.gnome.org/GNOME/gimp/issues/488.