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Bug 704299 - Explain to use physical folders for GMail accounts
Explain to use physical folders for GMail accounts
Status: RESOLVED FIXED
Product: evolution
Classification: Applications
Component: User Documentation
3.8.x (obsolete)
Other Linux
: Normal normal
: 3.16
Assigned To: evolution-user-docs
Evolution QA team
Depends on:
Blocks:
 
 
Reported: 2013-07-15 21:42 UTC by André Klapper
Modified: 2015-03-09 02:07 UTC
See Also:
GNOME target: ---
GNOME version: 3.7/3.8


Description André Klapper 2013-07-15 21:42:58 UTC 
<andre> Evolution sometimes takes ages trying to update virtual folders (Trash, Junk) on my Gmail (IMAP+) account in 3.8.3.
<andre> (I know I could also point to physical folders I guess now in the preferences, but I have no idea what is recommended for GMail IMAP.)
<mbarnes> for GMail IMAP definitely physical folders
<mbarnes> that's primarily why I even bothered adding the feature
<andre> I also found https://wiki.gnome.org/Evolution/Debugging while googling aroung
<andre> which is way better than http://projects.gnome.org/evolution/bugs.shtml
<andre> so I guess it should be added there
<mbarnes> once I implement the SPECIAL-USE IMAP extension, GMail accounts should auto-configure that way
<andre> mbarnes, so what does that mean? that I should create a physical folder in Gmail called Trash myself, to point to it from the account preferences?
<andre> I really wonder how to explain this to a normal user. Like me.
<mbarnes> GMail already gives you Trash and Spam folders
<mbarnes> just point Evolution to them
<andre> yeah, under "[GMail]". Which I have never used so far.
Comment 1 André Klapper 2013-07-15 21:51:32 UTC 
Should probably be added to https://help.gnome.org/users/evolution/3.9/email-access-gmail-imap-account.html.en but also definitely mentioned on https://help.gnome.org/users/evolution/3.9/mail-account-manage-imap-plus.html.en#defaults

Edit > Preferences > Mail Accounts > Edit > Defaults > Special Folders:

Use a Real Folder for Trash:  accountname/[GMail]/Trash
Use a Real Folder for Junk:   accountname/[GMail]/Spam

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<andre> so if I set a physical trash folder, why does Evolution still display its own vfolder for Trash for the GMail account?
<mbarnes> you have to restart evolution, which I fixed recently in 3.9