GNOME Bugzilla – Bug 632384
MySpace: should say that we need an username
Last modified: 2018-05-22 14:23:58 UTC
I'm using Ubuntu Desktop 10.10 and I've got Empathy 2.32.0 installed. When I attempt to add an account for MySpace, the connection to MySpace never completes. See these steps to reproduce: 1. Open Empathy from Applications-Internet-Empathy Internet Messaging 2. Select Accounts from the Edit Menu 3. Click Add 4. Under Protocol, select "myspace" 5. Enter your myspace username in the Account field 6. Enter your myspace password in the Password field 7. Click Login 8. Notice that Empathy attempts to connect to MySpace. It says "Connecting" forever.
Created attachment 172559 [details] screenshot of window that shows "connecting" status
Sounds like a telepathy-haze bug. Can you please open a bug on bugs.freedesktop.org and attach haze logs? You can get them from the help - debug menu.
Sure, I can do that. How can I find out which version of telepathy-haze is included in this version of Empathy?
telepathy-haze is a separated package. But if you have Ubuntu 10.10 you probaby have 0.4.0
I've opened a bug at bugs.freedesktop.org for this. Search for Bug 30965. (https://bugs.freedesktop.org/show_bug.cgi?id=30965)
New Information! I just did the following: 1. Closed Empathy 2. Installed Pidgin 3. Setup Pidgin with my Myspace credentials 4. Pidgin gave me an error message stating that a Myspace username had not been created on my Myspace account. It offered me the ability to create a username, which it said is irreversible. 5. Created a Myspace username with Pidgin 6. Pidgin connected to my Myspace account successfully 7. Closed Pidgin 8. Opened Empathy 9. Empathy was then able to connect to my Myspace account
Is there anything else I need to do?
This bug as been forwared to bugs.fdo, so please to discuss about it there.
Hi Guillaume, Over on https://bugs.freedesktop.org/show_bug.cgi?id=30965 I worked out that this is another instance of libpurple's "pop up a dialog box in the user's face" API, which Haze doesn't support, and is unlikely to support that any time soon. To work around that, would it be possible to (reopen this bug to) improve the wording of the haze/myspace account UI, to tell the user that they need to create a username via the website, much like we do for Facebook? If you can highlight usernames containing an @ as "this isn't going to work" that'd be even better, although we'll need to check that usernames can't legitimately contain @ first. We could perhaps also forcibly fail usernames with @ in Haze as a special case, to avoid the failing case before it can happen.
Oh sorry, I skimed too quickly through the bug. Yeah we should improve the UI. Re-opening and rewording the bug title.
Thanks Simon and Guillaume. Fixing this will be one more way to improve the Linux experience. :-)
-- GitLab Migration Automatic Message -- This bug has been migrated to GNOME's GitLab instance and has been closed from further activity. You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.gnome.org/GNOME/empathy/issues/287.