After an evaluation, GNOME has moved from Bugzilla to GitLab. Learn more about GitLab.
No new issues can be reported in GNOME Bugzilla anymore.
To report an issue in a GNOME project, go to GNOME GitLab.
Do not go to GNOME Gitlab for: Bluefish, Doxygen, GnuCash, GStreamer, java-gnome, LDTP, NetworkManager, Tomboy.
Bug 626055 - Ekiga, VoipWise, Numbox (SIP accounts) don't work on Empathy
Ekiga, VoipWise, Numbox (SIP accounts) don't work on Empathy
Status: RESOLVED NOTGNOME
Product: empathy
Classification: Core
Component: Accounts
2.30.x
Other Linux
: Normal major
: ---
Assigned To: empathy-maint
Depends on:
Blocks:
 
 
Reported: 2010-08-04 19:30 UTC by Urustu
Modified: 2010-08-06 07:55 UTC
See Also:
GNOME target: ---
GNOME version: ---



Description Urustu 2010-08-04 19:30:16 UTC
On Ubuntu, I can't use my Ekiga, VoipWise and Numbox SIP accounts on Empathy, while I can use them on software Ekiga. For information, Gizmo, Ippi, IpTel, Sipphone are OK on both Empathy and Ekiga.


Ubuntu  : 10.04 LTS
Empathy : 2.30.1.1
Comment 1 Guillaume Desmottes 2010-08-05 08:17:36 UTC
What do you mean by "can't use"? You can't connect the account? Or it connects but fails to make calls?
Note that Empathy won't work with Ekiga's server. See http://live.gnome.org/Empathy/FAQ#My_Ekiga_account_doesn.27t_work.
Comment 2 Urustu 2010-08-05 19:59:25 UTC
No, I can't connect the account.
Comment 3 Urustu 2010-08-05 20:00:47 UTC
I have the same problem with version 2.30.2 (PPA).
Comment 4 Guillaume Desmottes 2010-08-06 07:55:53 UTC
As said, Ekiga won't be able to connect. FOr the 2 other accounts I suggest you to open a telepathy-sofiasip bug on bugs.freedesktop.org and attach logs (help - debug menu).