GNOME Bugzilla – Bug 587004
support for Virgin Mobile broadband2go mobile broadband
Last modified: 2010-09-29 16:27:48 UTC
See this Ubuntu feature request: https://bugs.launchpad.net/ubuntu/+bug/390749 I'd like to request support be added for the new Virgin Mobile Broadband2Go pay as you go usb mobile broadband card. These instructions for kppp work until the very last step - connecting to the internet: http://www.sprint.com/assets/downloads/linux/pdfs/Sprint_Mobile_broadband_Setup_Guide_for_Linux.pdf by using vendor ID: 0x1410 and product ID: 0x6002. You also have to right click and "eject" the usb volume that first appears when you insert the broadband2go card.
(In reply to comment #0) > See this Ubuntu feature request: > https://bugs.launchpad.net/ubuntu/+bug/390749 > > I'd like to request support be added for the new Virgin Mobile Broadband2Go pay > as you go usb mobile broadband card. > > These instructions for kppp work until the very last step - connecting to the > internet: Can you describe what goes wrong in a bit more detail? > http://www.sprint.com/assets/downloads/linux/pdfs/Sprint_Mobile_broadband_Setup_Guide_for_Linux.pdf > > by using vendor ID: 0x1410 and product ID: 0x6002. That card appears to be a Novatel card, and it is apparently not yet supported by the kernel drivers. I've just sent off a patch adding it to the 'option' driver though. > You also have to right click and "eject" the usb volume that first appears when > you insert the broadband2go card. This doesn't get handled by NetworkManager, but gets handled by udev rules via a package like 'usb_modeswitch'; this is done way before NetworkManager ever knows about the device actually. Your distro should be configuring this for you automatically by installing that package or another one that does the same thing.
Given that the card is now recognized by the kernel drivers, I'd say this issue is fixed. What likely was happening was that since the card was not recognized by the kernel drivers, you were using it with the 'usbserial' generic driver. NM does not probe the 'usbserial' driver because most usbserial devices are not mobile broadband modems, and thus the modem wasn't recognized. The proper drivers for mobile broadband modems are probed automatically by NM so any modem handled by those drivers should be known to NM.
I'm also having trouble with this device. It seems to be recognized by the OS (shows up as Novatel Wireless CDMA in mobile broadband tab of Network Connections. However, using exactly the same settings as on my Mac it doesn't connect to the network. In addition, it's showing up as a drive on the computer and refuses to dismount when I try. Still a bug?