GNOME Bugzilla – Bug 379852
Evince crash when opening PDF
Last modified: 2006-11-30 06:26:57 UTC
Distribution: Debian 4.0 Package: evince Severity: Normal Version: GNOME2.14.3 unspecified Gnome-Distributor: Debian Synopsis: Evince crash when opening PDF Bugzilla-Product: evince Bugzilla-Component: general Bugzilla-Version: unspecified BugBuddy-GnomeVersion: 2.0 (2.14.1) Description: Description of the crash: Evince crashes when opening the following PDF: http://www.adobe.com/products/acrobat/pdfs/3d_pdf_demo.pdf Steps to reproduce the crash: 1. Open the PDF Expected Results: Not crashing :-) How often does this happen? Always Additional Information: Debugging Information: Backtrace was generated from '/usr/bin/evince' (no debugging symbols found) Using host libthread_db library "/lib/libthread_db.so.1". (no debugging symbols found) [Thread debugging using libthread_db enabled] [New Thread 47290589754512 (LWP 9464)] [New Thread 1082132832 (LWP 9465)] (no debugging symbols found) 0x00002b02b1c57d06 in poll () from /lib/libc.so.6
+ Trace 89785
------- Bug created by bug-buddy at 2006-11-27 17:19 -------
Thanks for taking the time to report this bug. Unfortunately it lacks some information that may help us in finding the cause of the bug. The stack trace is missing some elements that will help a lot to solve the problem, so it will be hard for the developers to fix that crash. Can you get us a stack trace with debugging symbols? Please see http://live.gnome.org/GettingTraces for more information on how to do so. Also this may be a Poppler Bug (the backend used by Evince to render PDF), could you please supply the poppler version and type? You can find it in the Help->About menu in Evince. Thanks in advance!
I was unable to get debug symbols for libpoppler, libpthread or evince, but the new trace might be enough? If not, I'll be happy to compile from scratch to get debug symbols. -------------------------------- Evince version: 0.4.0 Poppler version: 0.4.5 (splash) -------------------------------- Backtrace was generated from '/usr/bin/evince' (no debugging symbols found) Using host libthread_db library "/lib/libthread_db.so.1". [Thread debugging using libthread_db enabled] [New Thread 47509439562896 (LWP 16245)] [New Thread 1082132832 (LWP 16246)] 0x00002b35a63c8d06 in poll () from /lib/libc.so.6
+ Trace 89879
Thread 2 (Thread 1082132832 (LWP 16246))
Hi, this looks like a bug with the PDF backend. Could you please follow these instructions to help get this bug fixed. Thank You. http://live.gnome.org/Evince/PopplerBugs#poppler Moreover, there is similar gpdf bug, so I suspect it's a long waiting problem. Please, transfer it to poppler and provide a testcase. *** This bug has been marked as a duplicate of 303944 ***
This bug has been transferred to the Poppler Bugzilla: https://bugs.freedesktop.org/show_bug.cgi?id=9203