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Bug 374878 - crash on Online Actions - Get Balance
crash on Online Actions - Get Balance
Status: VERIFIED INCOMPLETE
Product: GnuCash
Classification: Other
Component: Import - AqBanking
2.0.x
Other All
: Normal critical
: ---
Assigned To: Christian Stimming
Christian Stimming
: 372700 375800 376519 381155 (view as bug list)
Depends on:
Blocks:
 
 
Reported: 2006-11-13 21:45 UTC by themood
Modified: 2018-06-29 21:15 UTC
See Also:
GNOME target: ---
GNOME version: 2.15/2.16



Description themood 2006-11-13 21:45:48 UTC
What were you doing when the application crashed?
tried to get balance form online.
actions>online>get balance
Thanks for all you do!


Distribution: Fedora Core release 6 (Zod)
Gnome Release: 2.16.0 2006-09-04 (Red Hat, Inc)
BugBuddy Version: 2.16.0

System: Linux 2.6.18-1.2849.fc6 #1 SMP Fri Nov 10 12:36:14 EST 2006 i686
X Vendor: The X.Org Foundation
X Vendor Release: 70101000
Selinux: Enforcing
Accessibility: Disabled
----------- .xsession-errors ---------------------
(gnomesword:3643): GLib-CRITICAL **: g_strdelimit: assertion `string != NULL' failed
(gnomesword:3643): GLib-CRITICAL **: g_strchug: assertion `string != NULL' failed
(gnomesword:3643): GLib-CRITICAL **: g_strchomp: assertion `string != NULL' failed
** (bug-buddy:3645): WARNING **: Couldn't load icon for Open Folder
/usr/libexec/gnomesword: No such file or directory.
Loading "installonlyn" plugin
** (bug-buddy:3669): WARNING **: Couldn't load icon for Open Folder
"/usr/bin/gnucash": not in executable format: File format not recognized
** (bug-buddy:3687): WARNING **: Couldn't load icon for Open Folder
--------------------------------------------------

Memory status: size: 77262848 vsize: 0 resident: 77262848 share: 0 rss: 31969280 rss_rlim: 0
CPU usage: start_time: 1163454256 rtime: 0 utime: 1093 stime: 0 cutime:1075 cstime: 0 timeout: 18 it_real_value: 0 frequency: 5

Backtrace was generated from '/usr/bin/gnucash'

(no debugging symbols found)
Using host libthread_db library "/lib/libthread_db.so.1".
(no debugging symbols found)
[Thread debugging using libthread_db enabled]
[New Thread -1208592688 (LWP 3682)]
(no debugging symbols found)
0x002ce402 in __kernel_vsyscall ()

Thread 1 (Thread -1208592688 (LWP 3682))

  • #0 __kernel_vsyscall
  • #1 __waitpid_nocancel
    from /lib/libpthread.so.0
  • #2 gnome_gtk_module_info_get
    from /usr/lib/libgnomeui-2.so.0
  • #3 <signal handler called>
  • #4 gnc_plugin_hbci_create_plugin
    from /usr/lib/gnucash/libgncmod-hbci.so.0
  • #5 gnc_plugin_hbci_create_plugin
    from /usr/lib/gnucash/libgncmod-hbci.so.0
  • #6 g_cclosure_marshal_VOID__VOID
    from /lib/libgobject-2.0.so.0
  • #7 g_closure_invoke
    from /lib/libgobject-2.0.so.0
  • #8 g_signal_override_class_closure
    from /lib/libgobject-2.0.so.0
  • #9 g_signal_emit_valist
    from /lib/libgobject-2.0.so.0
  • #10 g_signal_emit
    from /lib/libgobject-2.0.so.0
  • #11 gtk_widget_get_action
    from /usr/lib/libgtk-x11-2.0.so.0
  • #12 gtk_action_activate
    from /usr/lib/libgtk-x11-2.0.so.0
  • #13 g_cclosure_marshal_VOID__VOID
    from /lib/libgobject-2.0.so.0
  • #14 g_closure_invoke
    from /lib/libgobject-2.0.so.0
  • #15 g_signal_override_class_closure
    from /lib/libgobject-2.0.so.0
  • #16 g_signal_emit_valist
    from /lib/libgobject-2.0.so.0
  • #17 g_signal_emit
    from /lib/libgobject-2.0.so.0
  • #18 gtk_widget_activate
    from /usr/lib/libgtk-x11-2.0.so.0
  • #19 gtk_menu_shell_activate_item
    from /usr/lib/libgtk-x11-2.0.so.0
  • #20 gtk_menu_shell_append
    from /usr/lib/libgtk-x11-2.0.so.0
  • #21 gtk_menu_reorder_child
    from /usr/lib/libgtk-x11-2.0.so.0
  • #22 gtk_marshal_BOOLEAN__VOID
    from /usr/lib/libgtk-x11-2.0.so.0
  • #23 g_value_set_static_boxed
    from /lib/libgobject-2.0.so.0
  • #24 g_closure_invoke
    from /lib/libgobject-2.0.so.0
  • #25 g_signal_override_class_closure
    from /lib/libgobject-2.0.so.0
  • #26 g_signal_emit_valist
    from /lib/libgobject-2.0.so.0
  • #27 g_signal_emit
    from /lib/libgobject-2.0.so.0
  • #28 gtk_widget_get_default_style
    from /usr/lib/libgtk-x11-2.0.so.0
  • #29 gtk_propagate_event
    from /usr/lib/libgtk-x11-2.0.so.0
  • #30 gtk_main_do_event
    from /usr/lib/libgtk-x11-2.0.so.0
  • #31 gdk_add_client_message_filter
    from /usr/lib/libgdk-x11-2.0.so.0
  • #32 g_main_context_dispatch
    from /lib/libglib-2.0.so.0
  • #33 g_main_context_check
    from /lib/libglib-2.0.so.0
  • #34 g_main_loop_run
    from /lib/libglib-2.0.so.0
  • #35 gtk_main
    from /usr/lib/libgtk-x11-2.0.so.0
  • #36 gnc_ui_start_event_loop
    from /usr/lib/gnucash/libgncmod-gnome-utils.so.0
  • #37 main
  • #0 __kernel_vsyscall

Comment 1 Christian Stimming 2006-11-14 08:58:57 UTC
Same stack trace as bug#372700. Please describe more clearly what you actually did: Did this crash occur directly when you clicked this menu item "Get balance"? Or did it occur after some additional progress window showed up? Also, do you have the package "aqbanking" installed and in which version?
Comment 2 themood 2006-11-14 14:46:37 UTC
Hi,
Yes, the "crash" occurred as soon as I clicked get balance, at least that is when the bug reporting tool came up.  No further progress occurred.  I do not have "aqbanking" installed unless it was installed by default when installing FC6.

Stan
Comment 3 Christian Stimming 2006-11-15 10:37:58 UTC
> I do not have "aqbanking" installed unless it was installed by default when installing FC6.

Well, could you then please *check* whether it *is* installed, and if yes, which version? Thanks.
Comment 4 André Klapper 2006-11-16 10:20:26 UTC
*** Bug 375800 has been marked as a duplicate of this bug. ***
Comment 5 André Klapper 2006-11-18 02:03:49 UTC
*** Bug 376519 has been marked as a duplicate of this bug. ***
Comment 6 Christian Stimming 2006-11-22 09:32:30 UTC

*** This bug has been marked as a duplicate of 372700 ***
Comment 7 Christian Stimming 2006-11-29 11:48:08 UTC
Can you please *check* whether the package "aqbanking" *is* installed, and if yes, which version? Also, can you please install the "-debuginfo" sub-package of gnucash if it exists, or try to compile gnucash from source on your own, so that we get a more verbose stack trace? Thanks.
Comment 8 Christian Stimming 2006-11-29 11:48:27 UTC
*** Bug 372700 has been marked as a duplicate of this bug. ***
Comment 9 Christian Stimming 2006-11-29 11:51:36 UTC
Also, can you please explain whether you called the "Tools -> HBCI Setup
Wizard" before you clicked this Get-Balance menu item?
Comment 10 Andreas Köhler 2006-12-01 07:27:37 UTC
*** Bug 381155 has been marked as a duplicate of this bug. ***
Comment 11 Christian Stimming 2006-12-06 12:14:16 UTC
Unbelievable. Nobody (in words: No-bo-dy) seems to be willing or able to answer these simple questions: 
1. Is the package "aqbanking" installed? If so, which version? (This is very important as it explains whether the bugfix has to be done by Fedora or by GnuCash!)
2. Did you click on the menu item "Tools -> HBCI Setup Wizard" before you clicked this "Online Actions -> Get balance" menu item and saw this crash? 

Come on. If you don't provide any further feedback about the circumstances in which you saw this crash, we cannot do anything about this. We don't experience this crash, so unless you add your information here things will stay as they are. Further information, anyone?
Comment 12 Christian Stimming 2006-12-15 10:14:03 UTC
Closing this bug report as no further information has been provided. Please feel free to reopen this bug if you can provide the information asked for.
Thanks!
Comment 13 John Ralls 2018-06-29 21:15:56 UTC
GnuCash bug tracking has moved to a new Bugzilla host. This bug has been copied to https://bugs.gnucash.org/show_bug.cgi?id=374878. Please update any external references or bookmarks.