GNOME Bugzilla – Bug 330299
Evolution crashes when sending mail via Exchange server
Last modified: 2006-03-16 06:34:36 UTC
From: ma <> To: submit@bugs.gnome.org X-Mailer: bug-buddy 2.12.1 Subject: Evolution crashes when sending mail via Exchange server Distribution: Ubuntu 5.10 (breezy) Package: Evolution Severity: Normal Version: GNOME2.12.1 unspecified Gnome-Distributor: Ubuntu Synopsis: Evolution crashes when sending mail via Exchange server Bugzilla-Product: Evolution Bugzilla-Component: Mailer Bugzilla-Version: unspecified BugBuddy-GnomeVersion: 2.0 (2.12.0) Description: Description of the crash: Evolution crashes when sending mail via remote Exchange server Steps to reproduce the crash: 1. Compose new message or reply to a message 2. Click 'Send' button 3. Expected Results: Error dialog pops up with message 'The Application "evolution" has quit unexpectedly.' Then when closing Evolution, message pops up 'Warning The window "Evolution - Mail" is not responding' How often does this happen? Every single time since around January 31, 2006. Additional Information: Using Ubuntu 5.10. There were no problems with Evolution and my employer's remote Exchange server since I installed Ubuntu 5.10 until the January 31, 2006. I do not know whether there have been recent changes to the Exchange server (the server is located in Ottawa, and I'm in Vancouver). Debugging Information: Backtrace was generated from '/usr/bin/evolution' (no debugging symbols found) Using host libthread_db library "/lib/tls/i686/cmov/libthread_db.so.1". (no debugging symbols found) `system-supplied DSO at 0xffffe000' has disappeared; keeping its symbols. (no debugging symbols found) [Thread debugging using libthread_db enabled] [New Thread -1230623936 (LWP 9520)] [New Thread -1322767440 (LWP 12168)] [New Thread -1307272272 (LWP 9581)] [New Thread -1308623952 (LWP 9580)] [New Thread -1298879568 (LWP 9571)] [New Thread -1290355792 (LWP 9570)] [New Thread -1281168464 (LWP 9560)] [New Thread -1272775760 (LWP 9559)] [New Thread -1264383056 (LWP 9534)] [New Thread -1255908432 (LWP 9533)] [New Thread -1247515728 (LWP 9532)] [New Thread -1238467664 (LWP 9531)] (no debugging symbols found) 0xffffe410 in __kernel_vsyscall ()
+ Trace 65994
Thread 9 (Thread -1264383056 (LWP 9534))
-- Matthew Yun Vancouver, B.C. Canada matt.yun@gmail.com Browsing with Mozilla Firefox www.mozilla.org ------- Bug created by bug-buddy at 2006-02-07 18:57 -------
Thanks for the bug report. Unfortunately, that stack trace is not very useful in determining the cause of the crash. Can you get us one with debugging symbols? Please see http://live.gnome.org/GettingTraces for more information on how to do so.
Sorry for the delay in my response, but I had to learn how get a stack trace with debugging symbols; thanks for the link, by the way. I used the gdb-only method. Here are the results: *** Program received signal SIGSEGV, Segmentation fault. [Switching to Thread -1272751184 (LWP 9698)] 0xb7d7a539 in camel_object_cast () from /usr/lib/libcamel-1.2.so.0 (gdb) thread apply all bt
+ Trace 66151
Thread 6 (Thread -1272751184 (LWP 9698))
Thanks for the stack trace. Reassigning the component to connector
Stacktraces very similar to 327827. May not be specific to exchange. *** This bug has been marked as a duplicate of 327827 ***
Sending mail now works again. I did not do anything specific to my system, except apt-get upgrade.