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Bug 504705 - print fails with Brother HL-5050
print fails with Brother HL-5050
Status: RESOLVED INCOMPLETE
Product: gtk+
Classification: Platform
Component: Printing
2.12.x
Other All
: Normal normal
: ---
Assigned To: gtk-bugs
gtk-bugs
Depends on:
Blocks:
 
 
Reported: 2007-12-20 17:38 UTC by Nick
Modified: 2012-03-07 11:34 UTC
See Also:
GNOME target: ---
GNOME version: 2.19/2.20



Description Nick 2007-12-20 17:38:35 UTC
Please describe the problem:
When I try to print a file with Eye of Gnome using a Brother HL-5050 printer the result is a sheet of paper with the following error being printed:

ERROR NAME: ioerror
COMMAND: fill
OPERAND STACK:

The same image files print fine using Gimp, Openoffice, Firefox or by other means. I am using the foomatic/postscipt driver (recommended) and the printer is on parallel:/dev/lp0.

This bug has been reported in the Ubuntu bug reporting system:

https://bugs.launchpad.net/ubuntu/+source/eog/+bug/175449

Steps to reproduce:
1. Open a image file in Eye of Gnome.
2. Print the file.
3. Print fails.


Actual results:
A sheep of paper is printed that says the following:

ERROR NAME: ioerror
COMMAND: fill
OPERAND STACK:

Expected results:
I expect the image to be printed.

Does this happen every time?
Yes, every time.

Other information:
This actually not a new problem.  I can remember this bug as far back as Ubuntu Edgy.  I need this capability more now so I am reporting the problem.  I noticed that both report on this bug on the Ubuntu site are by folks with Brother printers and both are using the same driver.  On my system here all printing works perfectly except for Eye of Gnome.

Thanks.
Comment 1 Claudio Saavedra 2007-12-20 17:53:13 UTC
EOG uses GtkPrint to handle printing, so this is likely a bug there. Could you test if you can print with similar settings in other software that uses GtkPrint, like evince?
Comment 2 Felix Riemann 2007-12-20 18:06:53 UTC
Also, note the following launchpad bug: https://bugs.launchpad.net/ubuntu/+source/eog/+bug/172550

It describes how the large Postscript output that is currently generated can "overload" a printer's postscript interpreter. That is probably related to bug 394260.
Comment 3 Nick 2007-12-20 18:13:54 UTC
Claudio,

As requested I tried printing using Evince.  I opening a .pdf file in Evince and told it to print the first page.  I got the same error as reported above just as you suspected:

ERROR NAME;
    ioerror
COMMAND;
    fill
OPERAND STACK;

Comment 4 Nick 2007-12-20 18:20:39 UTC
Felix,

I looked at the bug you pointed out but it appears that bug has been traced to specific hp printers.  My printer is a Brother HL-5050.
Comment 5 Claudio Saavedra 2007-12-20 18:23:02 UTC
Moving to GTK+. Thanks for your report.
Comment 6 Gareth Fitzworthington 2007-12-20 21:17:33 UTC
Parallel Launchpad bug report for Evince:
https://bugs.launchpad.net/ubuntu/+source/evince/+bug/147759
Comment 7 André Klapper 2012-01-05 13:19:26 UTC
Nick, Gareth: Is this still a problem with recent printer drivers and gtk version 2.24 or 3.2?
Comment 8 André Klapper 2012-01-29 14:02:13 UTC
NEEDINFO as per my last question.
Comment 9 André Klapper 2012-03-07 11:34:02 UTC
Closing this bug report as no further information has been provided. Please feel free to reopen this bug if you can provide the information asked for.
Thanks!